Ratings based on 16 Verified Reviews

3.7 out of 5
91% of guests recommend
3.6 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 May 2019
Comment from Hotel Management
26 May 2019 by Alex, Hotel Management
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Alex
5 out of 5
by A verified traveler

Posted 16 Mar 2019 on Orbitz
Receptionist, Era, was excellent and very helpful!!! Thank you, Era for your excellent service so late at night!!
Comment from Hotel Management
17 Mar 2019 by Staff-Era, Hotel Management
Love to hear that! Thank you for the appreciation! We hope to give you a consistent service every time.Regards,
5 out of 5
by A verified traveler

Nice hotel

Posted 7 Mar 2019 on Hotels
Nice hotel. Restaurant open all night. The 3 front desk Ladies were very nice and professional.
Comment from Hotel Management
8 Mar 2019 by Carla, Hotel Management
thanks for staying here in White Palace Mr. Richards :) take care and god bless .
5 out of 5
by A verified traveler

5 day stay

Posted 18 Feb 2019 on Hotels
Extremely friendly staff. One block from Robinson Mall(8 stories). 2 blocks from Manila Bay.
Comment from Hotel Management
19 Feb 2019 by CARLA , Hotel Management
THANKYOU STAYING MR, RICHARD I HOPE TO SEE YOU SOON SIR :) - WHITE PALACE STAFF -
4 out of 5
by A verified traveler

Posted 9 Jan 2019 on Orbitz
great staff, central location with everything in walking distance, big rooms
Comment from Hotel Management
11 Jan 2019 by Front Desk Staff , Hotel Management
Thanks for appreciate our good services of our staff in the White Palace Hotel thanks and advance.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2019 on Orbitz
2 out of 5
Recommended
for Personal Event
by A verified traveler

Room not clean....smelt if sisha

Posted 26 Mar 2018 on Hotels
3 out of 5
Recommended
for Personal Event
by A verified traveler

Short stay

Posted 3 Mar 2018 on Hotels
Best for short stay
Comment from Hotel Management
5 Jul 2018 by Staff, Hotel Management
Yes,near to a mall and restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Hotel close to Robinson’s shopping mall

Posted 7 Nov 2017 on Wotif
This hotel is close to most sightseeing places a short walk to manila bay front as well
Comment from Hotel Management
30 Nov 2017 by Staff, Hotel Management
Good Day! Yes our hotel is near and walking distance to Robinson Manila and Manila Bay we have selected rooms which front to manila bay.
4 out of 5
by A verified traveler

Trevligt, centralt

Posted 3 Jul 2019 on Hotels
Mycket trevlig och hjälpsam personal. Lite svårt att hitta hotellet, anonymt och inklämt, liten entré. Trångt att komma fram på gatan utanför. Nära till Robinson shopping mall.
Comment from Hotel Management
4 Jul 2019 by Peter, Hotel Management
Hej, Per-Ake! Vi ber om ursäkt för de besvär som orsakats på grund av denna oro. Begär att behandla detta som en udda incident och vi hoppas att detta inte kommer att påverka vår möjlighet att tjäna dig. Ser fram emot att vara värd för dig snart :) Hälsningar, Peter