Ratings based on 904 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Yachiyo
Posted 3 May 2024
I just simply loved everything about the hotel
by A verified traveler
Posted 2 May 2024
Beautiful property, the room that we got was huge and had a tub. Great location with some walkable convenience stores, shopping mall, and restaurants around. I just didn't like that there was a staff that seem to have discriminated me. I was in line, but she saw another person who is white that came after me but she let him go before me. I am very disappointed that this happened in my home country. Other than that experience, this hotel is great. Hopefully, you train your staff more when it comes to discrimination.
by A verified traveler from Silver Spring
Posted 17 Apr 2024
Always a pleasure. Friendly staff always accommodating.
by A verified traveler from New York
Posted 9 Apr 2024
by A verified traveler from San Jose
Posted 7 Apr 2024
by A verified traveler
Posted 4 Mar 2024
We noticed cockroaches in the Cafe when having dinner and breakfast, around the food area. When notifying the staff they took every measure to make things right. Outside of this incident everything was fine. The staff are excellent.
by A verified traveler from Salinas
Posted 22 Feb 2024
Location, accessibility and staff.
by A verified traveler
Posted 20 Feb 2024
Made reservations and realized within five minutes time I had put the wrong month. Tried calling Expedia they couldn’t help. Called Marriot same run around. It’s absolutely ridiculous. Nothing ethical about this company. Definitely do not recommend.
by A verified traveler
Posted 14 Feb 2024
Improve to sound proof unit doors as you can hear loud noises from people walking around the hallway especially housekeeping staffs when cleaning or servicing other guest rooms.
by A verified traveler
Posted 8 Feb 2024 on Hotels
