Ratings based on 16 Verified Reviews

3.2 out of 5
100% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Very accommodating

Posted 20 Nov 2023 on Hotels
Great staff. Extremely friendly as well as helpful.
Comment from Hotel Management
16 Jan 2024 by sheryl, Hotel Management
Thank you very much for our high score. We will be glad to have you back. Rest assured that we will keep up our good work
1 out of 5
by A verified traveler

Posted 25 Nov 2022 on Hotels
Comment from Hotel Management
25 Nov 2022 by sheryl, Hotel Management
We are sorry we failed to meet your hotel expectations. Rest assured that we will improve our facilities and services so we can be better next time. Thank you for your feedback.
2 out of 5
by A verified traveler

Posted 12 Nov 2022
Do not stay here unless you have to. The cable did not work and the 1st person showed up said it was fixed and it was not. The a second person showed up and changed out the cable box and remote. I was still disappointed because the cable options were terrible and and you had to memorize the channels you did watch otherwise you spend too much time getting to them. Next, I had low expectations before I booked this hotel but they failed miserably with the comfort room could have been cleaner and there was a lack of hot water.
5 out of 5
by A verified traveler

Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
12 Oct 2022 by sheryl, Hotel Management
Thank you very much for our high score. We will be glad to have you back again. God bless!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2022
3 out of 5
by A verified traveler

NOT A GOOD PLACE TO STAY

Posted 22 Feb 2020 on Hotels
Checkin took a long long time and for what? No reason it should take so long. They said I could pay for food with my credit card, then when I go to pay for it there's a 300php minimum. They should have told me that up front. We left a plant there and went back to get it and one of the employees took it home. They're cheap on water. They give you two, but if you ask for one more you have to pay. COME ON MAHAL KITA. DON'T BE SO DAMN CHEAP. DON'T YOU REALIZE YOU ARE IN THE SERVICE INDUSTRY AND YOU NEED TO MAKE PEOPLE HAPPY. Stop nickel and diming people. I won't stay there again.
Comment from Hotel Management
24 Feb 2020 by Sheryl, Hotel Management
We are sorry you were unhappy. The employee who took your plant home was already suspended. Rest assured that we will double up our effort to improve our services. Thank you for your feedback.
1 out of 5
by A verified traveler from Bishopville, SC

Posted 23 Nov 2019
It stunk like sewage. It was so bad I had to leave and book at a different hotel.
Comment from Hotel Management
23 Nov 2019 by Sheryl, Hotel Management
We're very sorry you were unhappy. Rest assured that we will double up our effort to fix the issue. Thank you for your feedback.
2 out of 5
by A verified traveler

Posted 22 Nov 2019
Comment from Hotel Management
23 Nov 2019 by Sheryl, Hotel Management
We're sorry you were you unhappy. Rest assured that we will double up our efforts to improve our facilities and services. Thank you for your feedback
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2019 on Hotels
2 out of 5
by A verified traveler

Posted 26 Feb 2019 on Hotels
Comment from Hotel Management
27 Feb 2019 by Sheryl, Hotel Management
Thank you for your feedback