Ratings based on 27 Verified Reviews
3.3 Room cleanliness
3.0 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2019
by A verified traveler from Melbourne, Australia
Posted 26 Aug 2019 on Wotif
I didnt like anything about this property. Its a scam the guards at the front gate don't even know it exists.We finally found someone who were apparently staff and they said it's booked already ,and just shrugged her shoulders and walked away.That was our appalling experience .The property could not be contacted by phone or located within the compound.No response.We were left high and dry.
by A verified traveler
Posted 24 May 2019 on Orbitz
toilet leaked toilet water onto floor constantly and staff did nothing after multiple complaints TV never worked.
by A verified traveler
Posted 17 Mar 2019
by A verified traveler from Toronto Canada
Posted 1 Feb 2019
The pool was not available Friday Saturday or Sunday for guests. This was not noted on the Expedia site. I would not have booked this property had I known that the pool would not be available. I found the description very misleading.
by A verified traveler
No internet in room promised change of room which
Posted 11 Jan 2019 on HotelsWas told room will be hanged as no internet in my room but ended up staying in same room for 3 nights without internet could not do any work
by A verified traveler
Posted 9 Jan 2019
i stayed from dec 16 till 6jan..
its OK..
first thing is,its not called la maison de chateau,its chateau elysee,'the ritzs..
i counted 8 different hotel apartment all sharing the pool in the middle..
staff r nice enough,security is good,very loud guess cross from me ,they also have a hall which was booked out a lot,which di parties..so chillin on the balcony,u had to deal with that..
70% of people staying there are local filipino,n quite a fair bit of african there also,IAM AUSTRALIAN..
housekeeper is free but tips r expected i think..
u can buy clen water from there or buy ur own..laundry is 120 peso per go..plenty of street food n MacDonald is a short walk..
lets be clear philippines is beautiful,but paranaque is mostly ghetto,so u wont see many attraction but taxi is available n its usually around the 300-500 peso range to go into town..MALL OF ASIA IS AMAZING..good idea to get the app ":grab"they version of uber..
i enjoyed my stay,lots of things i misunderstood when i booked but overall ok..in the end if u wanna come to paranaque,this is a great hotel..if u want to come to nanila,better option
Comment from Hotel Management
12 Jan 2019 by mj, Hotel Management
thank you mr tyron,
we will be happy to see you again
by A verified traveler
Pleasant compound but very basic, grubby apartment
Posted 18 Dec 2018 on HotelsThe drive from airport to accommodation was quite scary. The area was very poor and we felt very unsafe. On arrival at resort and entering gated compound that changed. There were many security people and the place was quite pleasant. Everyone was friendly and helpful. The accommodation itself was very basic and not very clean. The only place with hot water should have been the electric shower but it didn’t work. The only cutlery was 2 forks and 2 large spoons....no knives or teaspoons. The cups were chipped and not clean. The bed was comfortable but only had a bottom sheet and a small old blanket which didn’t look too clean. There were several cockroaches running around.
The aircon, TV and WiFi were fine. Breakfast was delivered and Ok but not for us!!
Again the staff were friendly and helpful.
On leaving to go to the airport we had to wait more than an hour and a half for a taxi. Then the traffic is horrendous! Nearly an hour for just about 2/3 miles.
by A verified traveler from Auckland
Posted 23 Sep 2018 on Hotels
Staff were very welcoming and friendly.
Room and amenities good for the value.
only thing is they should state which airport the shuttle is for . As I thought Legazpi was the only one as it turns out there is another closer but is only a small one.
Comment from Hotel Management
23 Sep 2018 by mj, Hotel Management
Thank you Mr Bove.Nice meeting you too.Looking forward to host you again.Have a great day
by A verified traveler
Too far from the airport, not as advertised
Posted 16 Sep 2018 on HotelsGood building, good apartment, good view and good swimming pool. One big problem was the apartment was advertised as close to the airport, but actually it was 30 minutes away (11km) even travelling at 3:30am. I chose the apartment specifically because it was supposed to be close to the airport (within 3km) according.to hotels.com distance ranking.
Comment from Hotel Management
18 Sep 2018 by mj, Hotel Management
Thank you mr jayson. sorry if you find it far to the airport.as we mentioned we are back of NAIA Terminal 1 in as far as google map presentation is concerned. yes far to NAIA Terminal 3 since its the farthest from us. still we thank you for your review and we are always here to welcome you should you need our service again.
