Ratings based on 296 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by Maybel, Hotel Management
Greetings from Herald Suites Hotels! Thank you for staying with us and leaving us with positive feedback. Your feedback is greatly appreciated. We look forward to welcoming you again. Stay safe!
by A verified traveler
Ok for 1 night stay
Posted 20 Oct 2023 on HotelsNice staff despite poor conditions and cleanliness.
Comment from Hotel Management
23 Oct 2023 by Maybel, Hotel Management
Greetings from Herald Suites Hotels! Thank you for staying with us and leaving us feedback regarding your stay. As for your concerns, while our teams are doing their best to assist you and make you comfortable during your stay, our apologies if this still did not match your expectations. Rest assured that this will be escalated to the proper department involved. You may want to check out our other Herald hotels in the area. Stay safe!
by A verified traveler
Posted 14 Oct 2023
All the staff friendly and good services
Comment from Hotel Management
17 Oct 2023 by Maybel, Hotel Management
Greetings from Herald Suites Hotels! Thank you for staying with us and leaving us with positive feedback. Your feedback is greatly appreciated. We look forward to welcoming you again. Stay safe!
by A verified traveler
Posted 21 Jul 2023 on Hotels
Te facility and the things in the room was too old and was messy, broken.
Comment from Hotel Management
15 Aug 2023 by Maybel, Hotel Management
Greetings from Herald Suites Hotels! Thank you for leaving us feedback regarding your stay. These are very specific. Anyway, we understand your frustration and we would like to apologize if you have experienced any inconveniences during your stay. Rest assured that we will take note and escalate your other feedback to the proper departments involved. Moving forward, we are glad that you appreciate our hotel, staff, and room amenities. We are hoping you will still consider any of our Herald Suites Hotels as your hotel in the future. Again, thank you, and have a nice day!
by A verified traveler
Posted 6 Jun 2023
Comment from Hotel Management
5 Jul 2023 by Zelle, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 23 Apr 2023
Comment from Hotel Management
19 May 2023 by Zelle, Hotel Management
Thank you for staying in Herald Suites! We hope you have enjoyed your stay.
by A verified traveler
Posted 31 Oct 2022
by A verified traveler
Posted 29 Oct 2022
Dated
Comment from Hotel Management
2 Nov 2022 by Zelle, Hotel Management
Thank you for your feedback.
by A verified traveler from La Mirada
Posted 24 May 2022
by A verified traveler
Posted 1 Mar 2020 on Hotels
Comment from Hotel Management
2 Mar 2020 by Zelle, Hotel Management
Thank you for staying with us. We highly appreciate your positive review of our hotel. We look forward to welcoming you again. Have a nice day!
