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Fersal Hotel Neptune Makati

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Deluxe Double or Twin Room, 2 Twin Beds | Minibar, in-room safe, free WiFi
Premium Deluxe | Minibar, in-room safe, free WiFi
Premium Deluxe | Minibar, in-room safe, free WiFi
Deluxe Single Room, 1 Queen Bed | Minibar, in-room safe, free WiFi

Overview of Fersal Hotel Neptune Makati

Fersal Hotel Neptune Makati

3.0 star property

3.5/5 Good

Top rated for staff & service (3.7/5)

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
No. 107 Neptune Street, Bel Air II, Makati, Manila

Explore the area

  • Popular LocationGlorietta Mall9 min drive
  • Popular LocationMakati Medical Center9 min drive
  • Popular LocationSt Luke's Medical Center Global City11 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)31 min drive

Room options

About this area


Fersal Hotel Neptune Makati is located in Bel-Air, a neighborhood in Makati with good shopping. The Mind Museum and BGC Arts Center are cultural highlights, and some of the area's activities can be experienced at Manila Bay and Manila Yacht Club. Looking to enjoy an event or a game while in town? See what's going on at PhilSports Complex, or consider a night out at Oasis Manila.

What's nearby

  • Philippines Stock Exchange - 4 min drive
  • BGC Arts Center - 5 min drive
  • Glorietta Mall - 9 min drive
  • Makati Medical Center - 9 min drive
  • St Luke's Medical Center Global City - 11 min drive

Getting around

  • Ayala Center Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

About this property

Fersal Hotel Neptune Makati

3-star hotel in the heart of Bel-Air
Take advantage of a roundtrip airport shuttle, dry cleaning/laundry services, and a business center at Fersal Hotel Neptune Makati. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Inn Cafe, the onsite café. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and an elevator
  • Smoke-free premises, free newspapers, and tour/ticket assistance
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Fersal Hotel Neptune Makati offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Daily housekeeping and phones


English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily: PHP 250-500 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Inn Cafe

Family friendly

  • Laundry facilities


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center


  • Massages


  • Smoke-free property

Room amenities


  • Air conditioning


  • Free toiletries
  • Private bathroom
  • Shower


  • Cable channels
  • LCD TV

Food and drink

  • Minibar


  • Free newspapers
  • Phone
  • Safe

More properties to consider

See similar properties



Check-in from 2 PM - midnight


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 650.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between PHP 250 and PHP 500 per person (approximately)
  • Airport shuttle fee: PHP 800 per vehicle (one-way)
  • Rollaway bed fee: PHP 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Fersal Hotel Neptune
Fersal Hotel Neptune Makati
Fersal Neptune
Fersal Neptune Makati
Fersal Hotel Bel-Air Makati
Fersal Hotel Bel-Air
Fersal Bel-Air Makati
Fersal Bel-Air
Fersal Hotel - Bel-Air Makati, Metro Manila
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Bel Air
Fersal Neptune Makati Makati
Fersal Hotel Neptune Makati Hotel
Fersal Hotel Neptune Makati Makati
Fersal Hotel Neptune Makati Metro Manila
Fersal Hotel Neptune Makati Hotel Makati

Frequently asked questions

Is Fersal Hotel Neptune Makati pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Fersal Hotel Neptune Makati?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Fersal Hotel Neptune Makati on Sep 29, 2022 start from P 2,276.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Fersal Hotel Neptune Makati?

Self parking is free at this property.

What time is check-in at Fersal Hotel Neptune Makati?

Check-in is from 2 PM - midnight.

What time is check-out at Fersal Hotel Neptune Makati?

Check-out is at noon.

Does Fersal Hotel Neptune Makati provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 800 per vehicle applies.

Where is Fersal Hotel Neptune Makati located?

Located in Bel-Air, this hotel is within 1 mi (2 km) of Power Plant Mall, Greenbelt Shopping Mall, and Glorietta Mall. Ayala Center and Australian Embassy Manila are also within 1 mi (2 km). Ayala Station is 25 minutes by foot and Ayala Center Station is 25 minutes.

Can I cancel my reservation for free at Fersal Hotel Neptune Makati and receive a full refund?

Yes, Fersal Hotel Neptune Makati offers free cancellation on select room rates, because flexibility matters! Please refer to Fersal Hotel Neptune Makati cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 28 out of 174 reviews
5 - Excellent 16%
Rating 4 - Good. 70 out of 174 reviews
4 - Good 40%
Rating 3 - Okay. 48 out of 174 reviews
3 - Okay 28%
Rating 2 - Poor. 16 out of 174 reviews
2 - Poor 9%
Rating 1 - Terrible. 12 out of 174 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities



3/5 Okay

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2022

3/5 Okay

Stayed 12 nights in Feb 2022

1/5 Terrible

Traveled with group
Liked: Cleanliness, staff & service
I went the hotel.but this hotel is covid positive quarantined can’t stay. So pls pay back me.
Stayed 1 night in Jan 2022

2/5 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
cockroach was annoying. This was a quarantine hotel and they did not tell us.
Stayed 3 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is less than a kilometer away from my place in Makati so it is ideal for me to use it as quarantine facility. The Asst. Manager in charge when I was there was serious and strict about the hotel's part in the quarantine protocols. Ms Dalit was also resourceful in resolving issues related to my stay. The room I stayed in was spacious and clean. The only negative impression I had was the linens have seen so many wash cycles that they need to be replaced.
Stayed 3 nights in Nov 2021

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2021

3/5 Okay

Verified traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
No good
The people who worked there were very friendly. But overall the place is dirty, needs work, Roche's all over the place. You have to ask for a change of sheets or something else. Would not recommend staying here
Stayed 17 nights in Nov 2021

2/5 Poor

Verified traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs renovation. No stable water as far heat and cold. Noisy as room not sound proof can hear vehicles - hard to sleep. Found Closet and drawers with small pest.
Stayed 5 nights in Oct 2021

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing are the STAFF
Stayed 10 nights in Sep 2021

4/5 Good

Raoul Franco
Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Dec 2020