Ratings based on 4 Verified Reviews

2.5 out of 5
2.0 Room cleanliness
3.2 Service & staff
2.0 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Oct 2021
Hotel staff are friendly the room in 2nd floor is not bad at all though it has no windows, in 1-10 rating i rate it 7
2 out of 5
by A verified traveler

Posted 7 Mar 2021 on Hotels
No window in my room ..no bathtub..mahina ang tulo ng tubig sa 5th floor..tiis lang dahil bayad na before check in..not relaxing for quarantime time..
1 out of 5
by A verified traveler

poor service

Posted 7 Feb 2021 on Hotels
if you will book this hotel, try to check first their contact number if working. I was not allowed to stay there since the hotel was no longer listed on an accredited quarantine facility when I arrived at the airport since you cannot contact them to inform my situation and I was moved to stay at another hotel. Hotel.com and El Rancho didn't want to refund me for 4 days booking.
Comment from Hotel Management
11 Feb 2021 by El Rancho Hotel ALabang, Hotel Management
Lovely Day! We would like to inform you that our hotel is accredited as quarantine facility since May 2020. We also have accreditation certificate and certificate of authority to operate from the Department of Tourism. In fact, there were other guests who booked online, stayed here for the past few days to have their quarantine.
3 out of 5
by A verified traveler

It's not worth the price

Posted 6 Dec 2020 on Hotels
The crew members are friendly and nice. The location is centrally located and accessible however it's not a quite place from all the noises of vehicles outside. The room looked neat/clean but unfortunately, I was welcomed by a small cockroach. Also, the AC was noisy. There was no soap/shampoo provided which was not a big deal for me as i always have mine. In a rate scale from 1-5, I rate 3.