Ratings based on 12 Verified Reviews
2.1 Room cleanliness
2.1 Service & staff
1.5 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Philadelphia
Posted 1 Mar 2020
The Unit was very dirty, infestation of roaches, roach eggs inside the refrigerator, greasy and dirty kitchen counter, there was also a pillow in the bed with blood underneath and i was sleeping on it, how disgusting! I called the owner and informed her about the condition of the unit and she got upset with me! she also stated "if you want a better unit then you must spend more money". I was appalled that she would make such a reply to complaint. After I clean the entire unit she offered another unit for me to relocate. However after i spent hours cleaning the unit i was already in i decided to stay put. This unit had horrible customer service. I would not wish this place on my worst enemy. I do not recommend anyone to rent or be a guest at any or this persons units.
by A verified traveler
Posted 26 Nov 2019
by A verified traveler
Posted 17 Jul 2019
by A verified traveler
Posted 21 Apr 2019
My family of 7 where travelling through Manilla to the Islands and had booked and paid for 3 rooms. Upon our arrival was advised that they had no rooms left, we were tired as we had been going for 18 hrs with flights from Australia and travelling with a 6 year old child, our flight the next morning was at 5.00am and therefore at this stage wanted a shower and to lay down for 4 1/2 hrs. They repeatedly stated no rooms and managed to find something for 4 people and the other 3 where eventually offered someones apartment with a single bed and 2 people slept on the floor. Dirty and disgusting. Please do not waste your money on this property, really spoilt our holiday.
by A verified traveler from Ottawa, ca
Posted 17 Mar 2019
The microwave did not work. The hot plate did not heat up enough to cook food. Couldn't get the TV to work and it was a day before maintenance finally came to fix it after numerous calls. You had to pay an extra fee to use the pool. This was not mentioned anywhere on the site when renting. Overall not worth it.
by A verified traveler
What was advertise was not what was received.
Posted 9 Jan 2019 on HotelsNo hot water in shower. Had to fix the wifi in the 3rd room we were allocated myself, first room was unclean with no wifi, second room had an undesirable smell. Will never use hotels.com again to book ever again. What was advertise was not what we received.
by A verified traveler
Posted 2 Jan 2019
We came pass midnight, no one knows about our reservation. Our luggages got wet because of the rain because even wen we got a replacement unit, still u don’t hv a guaranteed parking space.
by A verified traveler
Posted 28 Dec 2018
A complete waste of time and money!
As there was no communication to direct us to get there, we had no choice but to stay somewhere else
Appalling customer service, I guess once they got my money, non refundable, they didn’t care anymore after that
Disgusted...
by A verified traveler
Posted 24 Apr 2019
by A verified traveler
Posted 4 Apr 2019 on Hotels
Bett ist sehr wackelig, gehört gewechselt!
