Ratings based on 16 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Warning! Do not stay here.

Posted 13 May 2022 on Hotels
The hotel was filthy, I would not recommend staying here, black molds in the bathroom, linens smelled. Hotel was hard to find too, its in the middle of a shady neighborhood. Reserved for 2 nights, couldn't stand it, Left and just slept with relatives after 1 night, Hotels.com should look at the condition of this hotel before putting it in their roster.
Comment from Hotel Management
22 May 2022 by Ammy, Hotel Management
Apologies for the problems you had faced, Almar! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2021
5 out of 5
by A verified traveler

Posted 9 Jul 2021 on Hotels
Nice accommodation
Comment from Hotel Management
9 Jul 2021 by Jane, Hotel Management
Hi, Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Jane!
5 out of 5
by A verified traveler

Posted 2 May 2021 on Hotels
Comment from Hotel Management
12 May 2021 by James, Hotel Management
Thank you so much for the positive rating, Fidelina! Hope to serve you soon with an amazing stay. Regards, James!
2 out of 5
by A verified traveler

Not a pleasant stay

Posted 15 Feb 2021 on Hotels
Wifi connection was poor, hotel was pretty far from place and my girlfriend’s daughter said she saw a rat.
Comment from Hotel Management
16 Feb 2021 by Leo, Hotel Management
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex
1 out of 5
by A verified traveler

Refund

Posted 14 Feb 2021 on Hotels
I NEED A REFUND, MY FAMILY WAS NOT ACCOMMODATED EVEN IF WE HAD OAID ALREADY
Comment from Hotel Management
15 Feb 2021 by Mike, Hotel Management
Hi, Meynard. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Mike
4 out of 5
by A verified traveler

Posted 10 Jan 2021 on Hotels
the place is homey and clean. There is no parking space so you will just have to park it on the street in front.
Comment from Hotel Management
12 Jan 2021 by Noor, Hotel Management
Thank you so much for the positive rating, Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Noor!
5 out of 5
by A verified traveler

Posted 22 Nov 2020 on Hotels
Comment from Hotel Management
23 Nov 2020 by James, Hotel Management
Thanks for rating us positively, Stephanie! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, James!
2 out of 5
by A verified traveler

Posted 10 Oct 2020
Comment from Hotel Management
11 Oct 2020 by Leo, Hotel Management
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Leo
3 out of 5
by A verified traveler

Posted 19 Sep 2020 on Hotels
Comment from Hotel Management
21 Sep 2020 by Jason, Hotel Management
Hi, Maria! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Jason