Ratings based on 17 Verified Reviews

1.8 out of 5
100% of guests recommend
2.4 Room cleanliness
1.5 Service & staff
2.4 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Dec 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023 on Hotels
1 out of 5
by A verified traveler

Posted 11 Oct 2023
very unprofessional staff and misleading ADS on the pool amenity. make sure to ask for the details on using the pool!
1 out of 5
by A verified traveler

Posted 7 Jun 2022
Upon check-in at 2 Pm the receptionist took about nearly 2 hours to check us in We are only staying overnight June4-June 5 and there was a power interruption at 7AM on June 5, causing us tremendous inconveniences . As if we paid for a place with no comfort at all
1 out of 5
by A verified traveler

Posted 22 Nov 2019 on Hotels
Terrible stay st
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2019
1 out of 5
by A verified traveler

Posted 29 Jun 2019 on Travelocity
The structure and attraction is beautiful, But! The unit or room is totally garbage, unit 229A is totally messy shower curtain full mildew,people live in that room left their belongings in the closet,air condition broken,TV cable not working,WIFi not working even they give us the password,shower drain not working to drain the water,also so many bugs and spiders web.
Comment from Hotel Management
2 Jul 2019 by Mary, Hotel Management
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. Please rest assured we have addressed this with the team to ensure we improve on this.
5 out of 5
by A verified traveler

Posted 14 Jun 2019
The hotel was excellent but the check in was a nightmare. Make sure that you know which block you are in as there are many.
Comment from Hotel Management
17 Jun 2019 by Mary, Hotel Management
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. Please rest assured we have addressed this with the team to ensure we improve on this.
1 out of 5
by A verified traveler

Posted 12 May 2019
Comment from Hotel Management
17 Jun 2019 by Mary, Hotel Management
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. Please rest assured we have addressed this with the team to ensure we improve on this.
2 out of 5
by A verified traveler from san francisco, us

Posted 8 May 2019
the apartment was not very clean and had a funny smell
Comment from Hotel Management
17 Jun 2019 by Mary, Hotel Management
Dear guest, Thank you for your stay with us and for sharing your experience with other travelers. Please rest assured we have addressed this with the team to ensure we improve on this.