Ratings based on 784 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Jo, Hotel Management
Thank you for taking the time to provide an amazing review. It was a great pleasure to accommodating your most recent visit to New York City. Have a wonderful day!
5 out of 5
by A verified traveler

Posted 5 Jun 2024
I thought the place was very clean and everyone was very nice. It was an excellent hotel. I would stay there again.
Comment from Hotel Management
5 Jun 2024 by Mel, Hotel Management
Thank you for you kindness.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great
Comment from Hotel Management
3 Jun 2024 by Manager, Hotel Management
Thank you, Sarah! We are happy you thought your stay with us was great! We hope to see you again!
5 out of 5
by A verified traveler

Posted 30 May 2024
Everyone at the hotel - so gracious and professional!
Comment from Hotel Management
30 May 2024 by Mel, Hotel Management
Thank you so much Josette. we appreciate your kindness. We do hope to welcome you back in the near future.
5 out of 5
by A verified traveler from Steamboat Springs

Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Mel, Hotel Management
Thank you Carolyn, we appreciate it.
5 out of 5
by A verified traveler

Posted 27 May 2024
Perfecf
Comment from Hotel Management
27 May 2024 by Jorenz, Hotel Management
Thank you very much Melinda for providing an amazing review and kind words. It was a great pleasure accommodating your most recent stay. Have a wonderful day!
5 out of 5
by A verified traveler

Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by Mel, Hotel Management
Thank you Chloe.
5 out of 5
by A verified traveler

Posted 22 May 2024
Great location and friendly staffs. The bar is good with cozy atmosphere.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Thank you, Chan Hong, for staying at The Wallace! We are so glad to read that you enjoyed your stay! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 20 May 2024
Roof Deck
Comment from Hotel Management
21 May 2024 by Mel, Hotel Management
Thank you so much Mr. Gozdieski. We appreciate your business.
5 out of 5
by A verified traveler

Posted 16 May 2024
Great place for a sightseeing trip in NYC.
Comment from Hotel Management
17 May 2024 by Jorenz, Hotel Management
Thank you for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!