Ratings based on 764 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Great place for a sightseeing trip in NYC.
Comment from Hotel Management
17 May 2024 by Jorenz, Hotel Management
Thank you for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!
by A verified traveler from Alexandria
Posted 13 May 2024
Nicest hotel on UWS! Very clean and well appointed.
Comment from Hotel Management
14 May 2024 by Mel, Hotel Management
Thank you so much Clinton, we really appreciate it.
by A verified traveler from New York
Posted 13 May 2024
The perfect place for a neighborhood-type experience of the city
Comment from Hotel Management
14 May 2024 by Mel, Hotel Management
Thank you for your kind words, Daniel. we really appreciate it.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by Jorenz, Hotel Management
Thank you very much for taking the time to provide an amazing review. It was a great pleasure accommodating your most recent visit to New York City. Have a wonderful day!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Jorenz, Hotel Management
Thank you Meghan for taking the time to provide an amazing review. It was an absolute pleasure accommodating your most recent visit to New York City. Have a wonderful day!
by A verified traveler
Posted 7 May 2024
An amazing romantic overnight for my GF and I. The concierge Betty was particularly sweet and helpful!
Comment from Hotel Management
7 May 2024 by Mel, Hotel Management
Thank you so much for your kind words. we really appreciate it.
by A verified traveler
Posted 4 May 2024
I had stayed at this property several times when it was the old Milburn Hotel and found the renovations to be quite nice. The common areas are attractive and the rooms spacious and well laid out, with nice appointments, comfortable beds and. pillows. The upper west side location is great, with the subway nearby but the side streets off Broadway pleasant and quiet.
Comment from Hotel Management
5 May 2024 by Jorenz, Hotel Management
Thank you very much for taking the time to provide an amazing review and valued feedback. It was an absolute pleasure accommodating your most recent visit to New York City. Have a wonderful day!
by A verified traveler
Posted 2 May 2024
Beautiful hotel with great service.
Comment from Hotel Management
3 May 2024 by Mel, Hotel Management
Thank you so much Lauren, we so appreciate your kind words.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Manager, Hotel Management
Thank you, Robert! We hope to see you again, soon!
by A verified traveler from Oak Island
Posted 28 Apr 2024
Great hotel, great location. Jazz trio in the bar Saturday night was a nice bonus.
Comment from Hotel Management
29 Apr 2024 by Jorenz, Hotel Management
Thank you very much for taking the time to provide an amazing review. Your kind words are greatly appreciated. The Jazz trio are wonderful!
