Ratings based on 4,100 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Hidden fees of $46 USD were paid for I have no idea what. They said it was for the hotel services but there were literally no services. The bathroom was gross and I felt dirtier after showering. Seriously needs a renovation. Insane that this place is making so much money and looks like what it looks like!
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Erin, thank you for sharing your feedback. We're sorry you were dissatisfied with certain aspects of your stay. Your comments regarding the facility and charges are noted. We are committed to continually improving and appreciate guests sharing their experiences.Brendan MoraesManaging Director
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 20 May 2024
The bed made noises every time i went on it. limited space and the bathroom was smaller than usual
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Aaron, thank you for taking the time to share your feedback. We regret that your experience did not meet your expectations. Your comments about the bed and bathroom space have been noted. Our team continually strives to enhance guest comfort and will certainly look into these aspects. We appreciate your input and hope to have the chance to provide a better experience in the future.Brendan MoraesManaging Director
by A verified traveler from Springfield
Posted 20 May 2024
Dirty
by A verified traveler
Posted 20 May 2024
Great experience! Helpful staff! Amazing location! Will book again!
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Cheryl, it is unfortunate that your experience did not meet your expectations. Your feedback is important, and it will be used to make improvements. Thank you for taking the time to rate your stay.Brendan MoraesManaging Director
by A verified traveler
Posted 18 May 2024
Good
by A verified traveler
Posted 18 May 2024
Old old old
Comment from Hotel Management
19 May 2024 by Customer Service, Hotel Management
We appreciate you taking the time to share your feedback, Kenneth.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.Brendan MoraesManaging Director
by A verified traveler
Posted 18 May 2024
Good price and location
