Ratings based on 1,062 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
The service was wonderful and the rooms, very spacious and clean. Very accommodating, professional and friendly!
by A verified traveler
Posted 2 Jun 2024
Room finishing were dingy and worn.
Comment from Hotel Management
4 Jun 2024 by Johanna, Hotel Management
Thank you and I will forward your comment to the appropriate department.
by A verified traveler
Posted 1 Jun 2024
Great location. The most comfortable bed I have ever slept in. Plenty of space for the 3 of us in the suite. Decor is a bit brown and needs updating and some of the furniture just needs to go. In the living area there were 5 tables! Overall a very comfortable and decent hotel.
Comment from Hotel Management
4 Jun 2024 by Johanna, Hotel Management
Thank you for staying with us and for your feedback. I will share this with the team.We hope to welcome you again!
by A verified traveler
Posted 31 May 2024
The staff were so nice and the location was great. Within walking distance to Rockefeller Center. Essa Bagel just around the corner for the best bagels in the city.
Comment from Hotel Management
4 Jun 2024 by Johanna, Hotel Management
We are happy to hear that you enjoyed your stay and look forward to welcoming you again.
by A verified traveler from Ringwood
Posted 31 May 2024
Perfect location in Mid Town to explore the city. Easy to walk to local attractions. Two subway stations close by. Very friendly service. Our Elite Queen bed Suite had plenty of space.
Comment from Hotel Management
4 Jun 2024 by Johanna, Hotel Management
Thank you for sharing your rating and feedback.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
4 Jun 2024 by Johanna, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 28 May 2024
We loved the size of the room. So spacious!
Nothing negative to report
Comment from Hotel Management
30 May 2024 by Johanna, Hotel Management
Thank you for your review and your rating!
by A verified traveler from Kenmore
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Johanna, Hotel Management
Thank you for your rating
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
30 May 2024 by Johanna, Hotel Management
we hope to welcome you again soon
by A verified traveler
Posted 25 May 2024
The rooms are spacious. The staff if very attentive and helpful. This was our first time in New York City and I would definitely choose to stay at the San Carlos Hotel again!
Comment from Hotel Management
30 May 2024 by Johanna, Hotel Management
We appreciate your review of your recent stay,
