Ratings based on 2,759 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bellaire
Posted 4 May 2024
The biggest issue I had with the hotels that only one elevator was working the whole time we were there otherwise location was good
by A verified traveler
Posted 2 May 2024
Great place and great hotel
Comment from Hotel Management
3 May 2024 by Customer Service, Hotel Management
Beso, it's wonderful to know that Park Central Hotel New York was able to meet your expectations. Our team takes great pride in ensuring a pleasant stay for our guests. We hope to see you again on your next adventure in New York!
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 1 May 2024
No coffee in room....no restaurant in hotel.
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Mary, we appreciate your feedback. We understand that the absence of an in-room coffee maker and onsite restaurant could elevate your comfort, and we will certainly take note of this for future enhancements. Despite this, we hope that you found other aspects of your stay at Park Central Hotel New York enjoyable. Thank you, and we look forward to welcoming you back.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
3 May 2024 by Customer Service, Hotel Management
Phillipa, it's gratifying to know that your stay at Park Central Hotel New York met your expectations largely. We sincerely appreciate your positive rating and look forward to the opportunity to welcome you back in the future.
by A verified traveler
Posted 29 Apr 2024
The room was a nice size, but it was always stuffy. The AC worked the first day and after that it was really low and it wasn’t cold. We had to open the window for some freshness and the window would only open a bit. I always felt hot, but the lobby was always super cold. Only 2 out of the 4 elevators were working so it was always a long wait. Overall it was okay, but I don’t know if I would stay there again.
Comment from Hotel Management
1 May 2024 by Customer Service, Hotel Management
Cynthia, it's regrettable to hear about your experience. We are genuinely committed to keeping our spaces, including the guest rooms and the lobby, as comfortable as possible. The inconsistency you mentioned regarding temperature control is noted for our attention. The matter of elevator availability is absolutely a point we will address. While your stay was deemed satisfactory, we'll work harder to elevate that to exceptional for all our guests. We hope for the opportunity to provide you with a superior experience should you choose to stay with us in the future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
2 May 2024 by Customer Service, Hotel Management
Shizuko, thank you for rating the Park Central Hotel New York. We appreciate your feedback and look forward to hosting you again.
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Customer Service, Hotel Management
Fiona, thank you for choosing Park Central Hotel New York and taking the time to rate us. We are delighted you had a positive stay. Ensuring a commendable stay for all our guests is our utmost priority, and we hope to welcome you back soon.
by A verified traveler
Posted 27 Apr 2024
The room was very quiet and comfortable. The staff were helpful and friendly.
Comment from Hotel Management
28 Apr 2024 by Customer Service, Hotel Management
Albert, it's wonderful to hear you enjoyed a quiet and comfortable stay at Park Central Hotel New York. We're glad our team members were helpful and friendly throughout your visit. We appreciate your feedback and look forward to your next stay with us.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Customer Service, Hotel Management
Thank you for the wonderful rating, Alexa!It's fantastic you enjoyed your time at Park Central Hotel New York so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
