Ratings based on 6,023 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The property has a good location to Times Square which is pretty much around the corner.
Two restaurants around the area I tried were good. Bobby Vans and Irish Pub!
Breakfast spot I only saw them the last day of my trip near to Bobby Vans
A corner shop across the street that also does sandwiches!
To the hotel now- the rooms are veryyyy dated. I had he absolute worst view. The room was old as I said and from the pictures it does not look this way at all. They did have a be head which looked decent and the bedding is decent but the other things look like recycled furnite someone threw away
The bathroom was also dated
I didn’t have room service as they come late in the afternoon and I just couldn’t be bothered to come out to let them clean
I would t return to this property
However the staff were helpful especially the bell man
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Joanna, thank you for sharing your thoughts. It's great to hear that you enjoyed the location and found some good dining options nearby. However, we're sorry to learn that the room decor and view didn't meet your expectations. Your feedback regarding the room service timing is also noted and appreciated. It's good to know that our bellman was helpful during your stay though. Nevertheless, we hope to have the opportunity to provide a better experience in the future.
by A verified traveler
Posted 21 May 2024
Very old and outdated hotel
Very old and worn out furniture
Tub drain plumbed back sewage into the tub without using it
Good location and staff
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Khalid,The feedback on the hotel's condition is appreciated. The maintenance team has been informed to address the concerns with the furniture and plumbing promptly. It is great to hear that the location and team members met your expectations. Thank you for sharing your thoughts.
by A verified traveler
Posted 20 May 2024
Nos encantó! Localizado en el centro de todo, cerca de todo. Personal muy educado. Vista hermosa, habitaciones con todo lo necesario, cama y colchón excelente. Muy buen lluvero y excelente servicio de cuarto. Volveremos siempre! Muchas gracias!
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Pamela, muchas gracias por tus amables palabras y por elegir Millennium Broadway Times Square. Estamos encantados de que hayas disfrutado de nuestra ubicación céntrica, las hermosas vistas y las comodidades de las habitaciones. Nos alegra saber que nuestro equipo y el servicio de cuarto cumplieron con tus expectativas. Nos encantará recibirte siempre que decidas volver. ¡Hasta pronto!
by A verified traveler
Posted 20 May 2024
Convenient to the square
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Mark, thank you for your feedback. The team at the Millennium Broadway Times Square is pleased to hear you found the location convenient. We hope to welcome you back soon!
by A verified traveler
Posted 20 May 2024
I will definitely come back to this property. It was the best location and the staff was exceptionally friendly. The only downside was the smell in the lobby. Cannot figure out what it was or where it was coming from. Wish the restaurant would open back up.
by A verified traveler
Posted 20 May 2024
Good
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Jose,Thank you for your positive feedback. We’re glad you had a good experience at Millennium Broadway Times Square. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 19 May 2024
good
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Wilbert, thank you for your feedback. We appreciate your thoughts and hope to enhance your experience in the future. Safe travels!
by A verified traveler
Posted 18 May 2024
Second time staying at the Millenium. The location is just too perfect. Starbucks and Walgreens right out the door for convenience. Times Square and subway stations sooo close as well.
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Robin, thank you for returning to Millennium Broadway Times Square and for sharing your experience! It is wonderful to hear you enjoyed our prime location and the convenience of nearby amenities. We look forward to welcoming you back for another great stay.
by A verified traveler
Posted 18 May 2024
Excellent location, just half a block from Times Square
Comment from Hotel Management
20 May 2024 by Customer Service, Hotel Management
Alejandro, thank you for your fantastic review! The team at Millennium Broadway Times Square is delighted to hear that you enjoyed our prime location. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Thank you for the perfect rating, Karen!We are very pleased to hear that you had a wonderful stay at Millennium Broadway Times Square. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
