Ratings based on 994 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Francisco
Posted 17 Jun 2024
Great location
by A verified traveler
Posted 10 Jun 2024
Great Hotel
by A verified traveler from Hong Kong
Posted 2 Jun 2024
by A verified traveler from Gulfport
Posted 26 May 2024
Services was terrible. No coffee in rooms and we went to lobby and no coffee until 7:00 AM. We subsequently went to nearby hotel and told them no coffee at Essex House. They subsequently served us coffee. At checkout the lady was on her I phone and not looking up. I subsequently got service when the manager noted this. I am a world traveler and in my opinion the Essex house has a laborer problem. We are returning to NYC at Christmas time and have booked at the Omni. On check in, we wanted something to eat and were ushered into bar area after they cleaned the table. Subsequently, we sat there for an hour with only water until a manager looking gentlemen noted us.
by A verified traveler from Hong Kong
Posted 20 May 2024
Great location! Great service!
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 14 May 2024
Lovely place to stay if you are looking a real NYC vibe! The Central Park, the 5th Ave with all the luxurious shopping, the best restaurants in town!
by A verified traveler
Posted 10 May 2024
Ok
by A verified traveler
Posted 28 Apr 2024
The water was brown and the sleeper bed was the worst nights sleep
by A verified traveler
Posted 27 Apr 2024
Quiet atmosphere. Restful decor.
