Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ottawa
Posted 15 May 2024
by A verified traveler
Posted 14 May 2024
Awesome hotel
Comment from Hotel Management
14 May 2024 by Anthony D. , Hotel Management
Thank you for staying with us and providing a 5-star review!
by A verified traveler
Posted 13 May 2024
Beautiful property in a prime location close to everywhere you'd want to visit. Pleasant and helpful staff!
Comment from Hotel Management
14 May 2024 by Anthony D. , Hotel Management
Thank you for staying with us and providing feedback on your 5-star review of us! Thank you!
by A verified traveler
Posted 12 May 2024
Rooms are small and the walls are thin.
Comment from Hotel Management
14 May 2024 by Anthony D. , Hotel Management
We wanted to thank you for staying with us. NY City hotel rooms are generally on the small size. We appreciate you staying with us and wish you a wonderful summer.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Anthony D. , Hotel Management
Thank you for staying with us and providing a 5-star review! We appreciate it!
by A verified traveler
Posted 11 May 2024
I loved having two beds in the room and I loved the proximity to Bryant Park and Times Square and subway stations to get everywhere else. It was nice to have a coffee pot in the room, but they were a little stingy with the creamers and also with the shampoo and conditioner. We did not get a replacement every day and we ran out and had to ask for more.
Comment from Hotel Management
14 May 2024 by Anthony D. , Hotel Management
We wanted to thank you for staying wit hus and providing an overall positive review. We do appreciate letting us know about the "stingy" as we expect our staff to replenish everything during a guests stay. We will follow up to make certain this is happening consistently. Thank you for sharing and once again for staying with us.
by A verified traveler
Posted 10 May 2024
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Comment from Hotel Management
14 May 2024 by Anthony D. , Hotel Management
Thank you for staying with us and providing a 5-star review!
by A verified traveler
Posted 9 May 2024
Great little hotel, awesome staff, clean, centrally located, convenient to public transport, very quiet!
Comment from Hotel Management
9 May 2024 by Anthony D. , Hotel Management
Dear Linda,Thank you for staying with us and providing a wonderful review! We appreciate it.
by A verified traveler
Posted 3 May 2024
great place. would stay here again.
Comment from Hotel Management
7 May 2024 by Anthony D. , Hotel Management
Dear Chelsea,Thank you for the 5-star review. We appreciate the kind words and look forward to your return.
by A verified traveler
Posted 2 May 2024
Clean and pleasant staff
Comment from Hotel Management
2 May 2024 by Anthony D. , Hotel Management
Dear Rodrigo,We can't thank you enough for staying with us and providing a 5-star review. Thank you.