Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Friendly staff, clean hotel room. Felt safe
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Alero, the Concorde Hotel New York team is delighted you appreciated the friendliness of our team members and the cleanliness of your room. Ensuring that our guests feel safe and comfortable is our top priority. We're looking forward to welcoming you back!
by A verified traveler
Posted 1 Jun 2024
Super nice hotel. Nicer than I expected and staff wa beyond nice and professional.
Comment from Hotel Management
3 Jun 2024 by Customer Service, Hotel Management
Lorie, thank you for your kind words about the Concorde Hotel New York. The team is delighted you had such a pleasant experience and found the service to exceed your expectations. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
2 Jun 2024 by Customer Service, Hotel Management
Thank you for sharing!At Concorde Hotel New York, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
by A verified traveler
Posted 29 May 2024
Everything was excellent
Comment from Hotel Management
30 May 2024 by Customer Service, Hotel Management
Demetrios, thank you for your kind words! The entire team at Concorde Hotel New York is thrilled to hear everything was excellent during your stay. We look forward to welcoming you back soon.
by A verified traveler
Posted 24 May 2024
Very fine hotel for a business trip -- nice and easy location. The team at the hotel is very friendly and helpful, the rooms are spacious and clean.
Comment from Hotel Management
25 May 2024 by Customer Service, Hotel Management
Emily, thank you for your kind words about the Concorde Hotel New York. It is wonderful to know that you found our location convenient and our team friendly and helpful. We're delighted you enjoyed the spacious and clean rooms. We look forward to welcoming you back for your next business trip!
by A verified traveler
Posted 22 May 2024
Good quiet location, friendly and helpful staff. Big bedroom and bathroom which was comfortable and clean and well equipped. Would stay again.
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Louise, thank you for your wonderful review. Concorde Hotel New York is delighted to hear you enjoyed our serene location and found our team members friendly and helpful. It’s great to know that you enjoyed the spacious and well-equipped room and bathroom. We look forward to welcoming you back!
by A verified traveler from Terrebonne
Posted 17 May 2024
The room was very very small for the price.
Staff seem to take pleasure in letting the doors slam every time they went in and out of a room while cleaning (several times per room)
Building in construction next door. Work starts around 7 am. Noise level was quite high & that was also my view.
Only 2 elevators for 37 floors.
Will not be back.
Comment from Hotel Management
22 May 2024 by Customer Service, Hotel Management
Marie-Claude, thank you for your feedback. It is regrettable to hear that aspects of your stay did not meet your expectations. The issues you mentioned will be reviewed to ensure future guests have a more enjoyable experience. We hope you reconsider and give us another chance to provide a stay that exceeds your expectations.
by A verified traveler
Posted 14 May 2024
Was the perfect base for our visit to NYC
Comment from Hotel Management
14 May 2024 by Customer Service, Hotel Management
Sheila, it's delightful to hear that Concorde Hotel New York served as an ideal home base during your trip to NYC. We hope to welcome you back in the future for another memorable stay.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
16 May 2024 by Customer Service, Hotel Management
Patrick, thank you for your fantastic rating! The team at Concorde Hotel New York is thrilled to know you had an outstanding experience. We're looking forward to welcoming you back soon!
by A verified traveler from Malvern
Posted 13 May 2024
I loved the ambiance, the location and the amenities and the Nespresso in the morning saved my life!
Comment from Hotel Management
21 May 2024 by Customer Service, Hotel Management
Darci, thank you for sharing your wonderful experience at the Concorde Hotel New York. It's delightful to hear that the ambiance, location, amenities, and especially the Nespresso made your stay enjoyable. We're looking forward to welcoming you back for another great visit!
