Ratings based on 624 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Breakfast service and area was good with good options.
Bed was in horrible condition, visible sags in the bed mattress and extremely uncomfortable.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 18 Apr 2024
Worst place I have ever stayed in manhattan kansas. Dirty, made me feel gross, A/C broke, we moved to 3 different rooms in our 3 day stay. I have been dealing with getting a refund and the management staff is rather rude and blames these problems on other staff members. Won’t be staying here again for sure.
by A verified traveler
Posted 13 Apr 2024
Run down, awful beds.
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 5 Apr 2024
Bed was comfortable, staff at the checkin was very pleasant and friendly. Bathroom was fine. Room was large and very nice.
Unfortunately, breakfast was very limited. No yogurt, no butter, no juice! We were told the truck had not arrived. The bacon, sausages, peppers and scrambled eggs were all served in the same greasy skillet. No biscuits for the sausage gravy.
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 27 Mar 2024
I came for breakfast at 7:15 and there crumbs of eggs and gravy left as well as lukewarm coffee. The desk clerk spent her time smoking out front instead of checking on levels of food. I also had to go through cabinets to find forks and spoons.
by A verified traveler
Posted 25 Mar 2024
by A verified traveler from SPRING HILL
Posted 21 Mar 2024
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Comment from Hotel Management
9 Apr 2024 by Lee M. General Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 785-537-8300.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Lee M.GeneralManagerBest Western Manhattan Inn
