Ratings based on 30 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024
Clean and good service
by A verified traveler
Posted 27 Feb 2024
Clean, well appointed Rooms. All basic amenities like hot water, Air conditioning. Located at Centre with good connectivity
by A verified traveler
Posted 29 May 2022
by A verified traveler
Posted 3 Nov 2021 on Hotels
by A verified traveler
Posted 12 Feb 2021 on Hotels
by A verified traveler
Posted 7 Jan 2021 on Hotels
by A verified traveler from Cary NC, USA
Posted 1 Feb 2020
This is a terrible property for any family to stay. DON"T STAY!!! First of all, they do not regard all the bookings if you booked through the third party. Secondly, when my family arrived at this property they really threatened to cancel the booking by disputing the number of allowed guests in the hotel. My extended family stayed there for a night with the right count of guests, but they totally disagreed and overcharged us. There is no way these people need to be in business not honoring the legitimate bookings. The worst of all they will trip the BREAKER IN THE MIDDLE OF THE NIGHT. Then claim that there is a power cut when other rooms still have power. These thieves shouldn't be getting away like these. I did speak to the manager or the owner but he failed to resolve the case satisfactorily.
by A verified traveler
Posted 22 Feb 2019 on Orbitz
by A verified traveler
Posted 5 Feb 2019
by A verified traveler
Posted 4 Jan 2019
The day after I checked in, I gave Reception a list of shortcomings which were taken care of by the time we returned to our room ( 30th Dec ). Minor things like no hand towels, only one tea cup for the two of us,only one coffee sachet, TV malfunction etc. The most irritating problem was the faucet for cold water in the bathroom would not budge, so I had to manage on 30th Dec with only hot water which meant no possibility of shower and we had to fill up the bucket with cold water initially before turning on the geyser so that water is available at the right temperature.
The leaking toilet spray was set right quickly.
The cupboard floor had some sticky substance, though the housekeeping guy did try, it was not clean enough.
My wife was unwell on 31st Dec night and next morning, at my request, Reception arranged to send a bowl of Upma and coffee to our room which was very much appreciated. Our relatives brought us lunch the next day and we asked for spoons which were quickly sent by Reception.
The lighting could be brighter. There is only one tubelight in the centre of the room and a night lamp. Near the cupboard area ( Room 001 ), we could do with some more illumination at night.
I have given you feedback to the extent I can recall three days after our return to Mumbai.
Cheers
Niranjan Bhat
4th Jan 2018
