Ratings based on 735 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Apr 2024
Lots of consruction outside. Difficult getting in and out. Property and staff was wonderful. Only frustration; the web site and on travel apps say that there is free transportation to the air port between 10 am and 9 pm at scheduled times " and on request". The last part is not true. I requested and was told they won't or can't. If that is true it should not say, " upon request because they will not honer that statement.
by A verified traveler from Barrhead
Posted 24 Mar 2024
My stay was great, from airport pick up to the actual stay! All staff were accommodating, on time, and just over all great! Free breakfast buffet and a welcome drink was perfect!!!!! There’s a restaurant in the hotel and it was good and prices were very affordable.
Comment from Hotel Management
7 Apr 2024 by Front Office Staff, Hotel Management
Dear Guest,Greetings from Toyoko Inn Cebu!We truly appreciate your effort in sharing your review to us. We are delighted that we met your expectation during your stay. Hence, we'll continue to strive for service excellence for many years. Hoping your doing well. Thank you so much and Looking forward to your next stay with us.Best regards,Toyoko Inn Cebu
by A verified traveler
Posted 20 Mar 2024
I had a nice stay
by A verified traveler
Posted 18 Mar 2024
The staff was great!
by A verified traveler from Castaic
Posted 26 Feb 2024
Like to stay Longer for the Breakfast Buffet😀
by A verified traveler from Fairfax
Posted 25 Feb 2024
I didn't want to like this hotel once I learned the airport shuttle wasn't available to me at 5:30am and I wouldn't be able to enjoy the free breakfast. But the room was very clean and comfortable. The shower and deep bathtub was glorious. The 6th floor smoking area was incredible. I really enjoyed the 12 hours I stayed here and will have to return for a longer stay to enjoy the breakfast and shuttle service. The staff was very helpful and courteous.
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Posted 6 Jan 2024 on Hotels
by A verified traveler
Posted 6 Jan 2024
Overall, it is okay
Comment from Hotel Management
13 Jan 2024 by Kyre , Hotel Management
Thank you for taking the time to share your feedback with us. We’re delighted to see that you had a positive experience overall. We hope to see you again.
by A verified traveler
Posted 8 Dec 2023
