Ratings based on 75 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
I like this place. Airport close, not a lot of services nearby really but jeepney trip to Parkmall is simple. Good security too. Clean and surprisingly quiet. Bathroom fittings a bit messed up taps/ bidet/ shower/ tiles/ plug could all be fixed but you gets what ya pay for .
And price is excellent.
by A verified traveler
Posted 20 Mar 2024
I order a room on the second floor the first night and they gave me the third floor. I thought I ordered wrong so I let it be because I was to tired from traveling. I had to paid more for being on the second floor. The second time I booked the hotel I made sure I booked the second floor because this location has no elevators. When I checked in they gave me the third floor saying I booked the third not the second. I had to show them proof that I booked the second floor and they have to call their manager before they were willing to give me the room I rightfully booked. They should have done it right the first time and not make the same mistake the second especially when I paid more for the second floor.
by A verified traveler
Posted 18 Feb 2024
by A verified traveler
Posted 3 Dec 2023
People were very nice but very cramped bathroom with very poor lighting
by A verified traveler
Posted 10 Sep 2023
I almost like everything except there’s no elevator, no restaurant or cafeteria and no groceries
Comment from Hotel Management
10 Sep 2023 by diane, Hotel Management
Hello Guest,Thank you for your feedback looking forward on your next stay in our residences.Best Regards,Copenhagen Team
by A verified traveler
Posted 18 Jul 2023 on Hotels
Comment from Hotel Management
15 Aug 2023 by diane, Hotel Management
Dear Guest,Thank you for your review and for choosing our residences. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our residences.Best regards,Copenhagen Team
by A verified traveler
Posted 19 Jun 2023 on Hotels
Comment from Hotel Management
21 Jun 2023 by diane, Hotel Management
Dear Guest,Thank you for your review and for choosing our residences. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our residences.Best regards,Copenhagen Team
by A verified traveler
Posted 27 May 2023
The floor in the bathroom leaked water when you stepped on tiles. There was no blanket even though it said bedding provided. There were ants in my bed. The deadbolt to get on the balcony wouldn’t open because there was nothing to open it with. The view super early in the morning was beautiful!
Comment from Hotel Management
3 Jun 2023 by diane, Hotel Management
Dear Guest,Thank you for your review and we are deeply sorry for the inconvenience you experience during your stay. Rest-assured that we will improve our service to avoid any inconvenience in the near future. Best regards,Copenhagen Team
by A verified traveler
Posted 16 May 2023
Friendly people however the unit had many issues. Aircon didnt work properly, same for hot water and toilet stopped working. Staff never cleaned the room. Close to airport and cheap though
Comment from Hotel Management
3 Jun 2023 by diane, Hotel Management
Dear Guest,Thank you for your review and we're deeply sorry that we didn't meet your expectation. We will take your feedback to improve our service so that these will not happen in the near future.Best regards,Copenhagen Team
by A verified traveler
Posted 27 Apr 2023 on Hotels
Nice stay. Very great room to stay in. I would rate it more than perfect if I can and only if the salinity of their water is great.
Comment from Hotel Management
3 Jun 2023 by diane, Hotel Management
Dear Guest,Thank you for your review and for choosing our residences. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our residences.Best regards,Copenhagen Team
