Ratings based on 19 Verified Reviews

4.2 out of 5
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Feb 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jan 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2023
2 out of 5
by A verified traveler

Posted 13 Oct 2021 on Hotels
my Stay was very bad
5 out of 5
by A verified traveler from DC

Posted 14 Feb 2020
Very modern and clean facility, right in the center of Mandalay... the moat surrounding the royal palace began across the intersection... just a great place to be located to see all of Mandalay's offerings.... The staff was super sweet and helpful, and the rooftop bar has a commanding view of the city, which is really nice at night....
Comment from Hotel Management
14 Feb 2020 by Thein Kyaw Soe, Hotel Management
Dear our value guest, Thank you for taking the time to share your feedback on your stay at Hotel New Wave. We are glad to hear that you had a great time with us. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. It will be very inspiring for the team to hear your compliments. We certainly look forward to welcoming you again in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay
5 out of 5
by A verified traveler

Posted 13 Feb 2020
We had a fantastic time, hotel centrally located, rooftop restaurant.
Comment from Hotel Management
14 Feb 2020 by Thein Kyaw Soe, Hotel Management
Dear our value guest, Thank you for your feedback and we are glad that you had a great time with us. We look forward to see you again in the near future, Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay
5 out of 5
by A verified traveler

A New Wave in Mandalay!

Posted 9 Feb 2020 on Hotels
After having spent two days at a terrible hotel, it was a joy to book the New Wave Hotel! It is a brand new hotel in Mandalay. The staff welcomed us warmly and our few words of Burmese went a long way. The gracious lobby has fine Burmese decor. My room had a king size bed and spacious bathroom with a rain shower head. A table and chairs, writing area and ample closet made it a great room. Buffet breakfast in morning (included in price) was very good. Omelettes made to order, fresh fruit and juices and a wide range of Burmese foods were available and tasty. A special treat of this hotel is the roof bar and restaurant. The western food was delicious... from pasta to pork chops. Lovely views of The Mandalay Palace grounds and city... I will return to New Wave Hotel on my next trip to wonderful Mandalay!!
Comment from Hotel Management
14 Feb 2020 by Thein Kyaw Soe, Hotel Management
Dear James, Thank you for taking the time to share your feedback on your stay at Hotel New Wave. We are glad to hear that you had a great time with us. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. It will be very inspiring for the team to hear your compliments. We certainly look forward to welcoming you again in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay
4 out of 5
by A verified traveler

Great value and new hotel in Mandalay

Posted 2 Feb 2020 on Hotels
Convenient location close to a food court. Friendly staff. Pleasant rooftop bar. Nice new rooms. Good selection of food for breakfast catering to both western and eastern tourists. Equidistant to the main sights of Mandalay and to the bus station that has buses taking you to Bagan. Great value.
Comment from Hotel Management
5 Feb 2020 by Thein Kyaw Soe, Hotel Management
Dear Hanson, Thank you for taking the time to share your feedback on your stay at Hotel New Wave. We are glad to hear that you had a great time with us. Your positive feedback means a lot to us as we strive to provide the best possible service to all our guests. It will be very inspiring for the team to hear your compliments. We certainly look forward to welcoming you again in the near future. Sincerely, Thein Kyaw Soe General Manager Hotel New Wave Mandalay
5 out of 5
by A verified traveler

Great value

Posted 27 Jan 2020 on Hotels
A very clean, spacious room in a convenient location. The staff are very friendly, helpful and attentive, with some having a very good level of English. Highly recommended.
Comment from Hotel Management
27 Jan 2020 by Htet, Hotel Management
Dear Phillip, Thank you for your kind review. We really appreciate your review and it makes our staff happier. Looking forward to seeing you again.
4 out of 5
by A verified traveler

Excellent Hotel

Posted 24 Jan 2020 on Hotels
Excellent hotel and location in Mandalay. Comfortable room, nice bathroom. The staff were courteous and friendly. The breakfast buffet was good. Beautiful rooftop bar with good view of the city. The wifi worked fine. I would definitely stay at this hotel again. Actually, I extended my three day stay for an extra two days as I liked the hotel and all the good eating places nearby!
Comment from Hotel Management
27 Jan 2020 by Htet , Hotel Management
Hi John, your review really help our hotel to stand out. Thank you for staying in our hotel for more than you've booked. Looking forward to seeing you again!