Ratings based on 346 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from South Bend
Posted 13 May 2024
one thing is that they told me that local calls within manchester is free (9-07), but i got a bill of 0.5 pound per call.
Comment from Hotel Management
14 May 2024 by Guest Relations, Hotel Management
Dear Tin-bor,Thank you for taking the time to leave us feedback from your recent stay with us. I am sorry to create the confusion, and we have refunded the charges for the local call. I will pass your feedback to my teams so we will avoid the same happening in the future.It has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
by A verified traveler
Posted 12 May 2024
Great hotel
Comment from Hotel Management
13 May 2024 by Guest Relations , Hotel Management
Dear Carly, Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards,Guest Relations
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by Guest Relations, Hotel Management
Dear Sarah,Thank you for taking the time to leave us feedback from your recent stay with Hyatt Hotels Manchester.We are delighted to read that you had a good stay with us and gave us perfect score on the review. We are always here to enhance the experience for our guests and I will be sure to pass your review along to my teams. This has been our pleasure to have you with us and I look forward to welcoming you back in the future.Kind Regards, Guest Relations
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
6 Apr 2024 by Guest Services Team, Hotel Management
Dear Nelson,Thank you for the perfect score! We are thrilled to see that you had an amazing experience with us and that we met your expatiations.It has been our pleasure having you here with us and we hope to see you again soon.Kind Regards,George KapellasGuest Services Manager
by A verified traveler
Posted 22 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Guest Services Team, Hotel Management
Dear Shamil,Thank you for the perfect score! We are thrilled to see that you had an amazing experience with us and that we met your expectations. It has been our pleasure having you here with us, and we hope to see you again soon.Kind Regards,George KapellasGuest Services Manager
by A verified traveler
A friendly big Hotel
Posted 14 Feb 2024 on HotelsAs always a wonderful place to stay because of the friendliness and helpfulness of the staff.
Comment from Hotel Management
14 Feb 2024 by Guest Services Team, Hotel Management
Dear Fran,Thank you for your wonderful comments and for taking the time to score your recent stay with us.We are delighted to see that you were impressed with our team and we hope to see you again in the near future.Kind Regards,George KapellasGuest Services Manager
by A verified traveler
Service with a smile.
Posted 10 Feb 2024 on HotelsGreat stay. Not only were all the staff extremely helpful, but any requests were greeted with a smile and a speedy response. Would recommend and will definitely be back.
Comment from Hotel Management
11 Feb 2024 by Guest Services Team, Hotel Management
Dear Nick,Thank you for the perfect score! We are thrilled to see that we met all your expectations and that you were impressed with our team. We hope to have the opportunity to see you again in the near future.Kind Regards,George KapellasGuest Services Manager
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
2 Feb 2024 by Guest Relations, Hotel Management
Dear Ann,Thank you for taking the time to share your recent experience with us. We are thrilled to receive your perfect 10/10 review, and it warms our hearts to know that you had such a positive stay.We take great pride in providing exceptional experiences for our guests, and it's fantastic to see that our efforts resonated with you.Our team works hard to ensure that every guest feels welcome and comfortable, and your feedback is a testament to their dedication. We are delighted that we could contribute to making your stay enjoyable.We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Guest Relations
by A verified traveler
Very Very happy with Hyatt House Manchester!
Posted 28 Jan 2024 on HotelsI stayed at Hyatt house in September, and decided that on my next work trip I would definitely be coming back. Clean, comfortable rooms, good customer service a breakfast to die for andclose proximity to the University as well as restaurants, shops and train station.
Im so happy I came back and will be returning again and again as im now coming to Manchester often.
Very very happy with this hotel!
Comment from Hotel Management
28 Jan 2024 by Guest Services Team, Hotel Management
Dear Elaine,Thank you for your loyalty and continuous support. We are thrilled to see that we exceed your expectations each time you stay with us. We look forward to welcoming you back.Kind Regards,George KapellasGuest Services Manager
by A verified traveler
Posted 28 Jan 2024
Great location to the U of M.
Comment from Hotel Management
28 Jan 2024 by Guest Services Team, Hotel Management
Dear Maher,Thank you for taking the time to score your recent stay with us. We are delighted to see that you've had an enjoyable experience overall. If you want to share more information about your recent stay or any suggestions that would make your next stay a perfect one, please do not hesitate to contact us.We hope to see you again in the near future.Kind Regards,George KapellasGuest Services Manager
