Ratings based on 1,743 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
All ok
by A verified traveler from Manchester
Posted 25 May 2024
by A verified traveler
Posted 24 May 2024
Friendly and very clean. Convenient location to our needs.
Comment from Hotel Management
1 Jun 2024 by Leah, Hotel Management
Hello Kathleen, Thank you for your amazing feedback. We are happy to hear you found our apartments to be very clean and our staff to be friendly. We hope to welcome you back in the future.
by A verified traveler
Posted 22 May 2024
Was modern and clean, spacious as well, in a good area walking distance to most things
Comment from Hotel Management
24 May 2024 by Leah, Hotel Management
Hello Drew, Thank you for taking the time to leave us a review. We are happy to hear you found our apartments to be clean, moderns and spacious. We are happy to hear you enjoyed our location. We look forward to welcoming you back in the future!
by A verified traveler
Posted 29 Apr 2024
Hotel was very unhelpful left the cot in the room for me to set up and it wasn’t easy when I ask for help the manager was very rude would never stay here again
Comment from Hotel Management
12 May 2024 by Suni, Hotel Management
We apologise for the inconvenience you experienced during your stay. We take all feedback seriously and are committed to providing excellent customer service. We will address this issue with our team to ensure it does not happen again in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
24 May 2024 by Leah, Hotel Management
Hello Lyes, Thank you for leaving us an amazing review. We hope to welcome you again in the future!
by A verified traveler
Posted 23 Apr 2024
Excellent spacious apartment right next to Piccadilly station. Perfect!
Comment from Hotel Management
28 Apr 2024 by Leah, Hotel Management
Hello Simon, Thank you for your review! We are delighted to hear that you enjoyed your stay in our spacious apartment next to Piccadilly station. We strive to provide our guests with a perfect experience and we are thrilled that we were able to meet your expectations. We hope to welcome you back again in the future!
by A verified traveler
Posted 21 Apr 2024
Great location. Apartment has what we needed and spacious.
Comment from Hotel Management
28 Apr 2024 by Leah, Hotel Management
Hello Craig, Thank you for the great review! We're glad to hear that you enjoyed our convenient location and that your apartment had everything you needed. We strive to provide a comfortable and spacious accommodation for all of our guests. We hope to welcome you back again soon.
by A verified traveler
Posted 19 Apr 2024
Being right next to the train station was super convenient. The FREE bus stops are also right out front which made getting around the main city so easy. Staff were very friendly and even helped us check in much earlier on our arrival day as we got into the city in the am with a ton of luggage. Note: this hotel does have paid bag storage for 24 hr periods in secure lockers
Room was well appointed but would have liked a softer bed
Comment from Hotel Management
28 Apr 2024 by Leah, Hotel Management
Hi Jolene, I'm glad to hear that the location and staff were so convenient for you! Thank you for sharing your feedback about the bed, we will take that into consideration for future improvements.
by A verified traveler
Posted 18 Apr 2024
The hotel is very elegant. Very clean. Staff super polite and friendly
Comment from Hotel Management
28 Apr 2024 by Leah , Hotel Management
Hello Oscar, Thank you for your positive review of our hotel! We are thrilled to hear that you found our hotel elegant and clean, and that our staff was polite and friendly. We strive to provide excellent service to all of our guests and we are pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future.
