Ratings based on 16 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
perfect location lots to do for kids
Comment from Hotel Management
28 Apr 2024 by Ceyla Mutalibova, Hotel Management
Dear GuestFirst of all, thank you for your kind and detailed feedback. It is a great pleasure for us if we were able to please you. Our priority is to offer you an unforgettable holiday with our service approach focused on guest satisfaction.We are honored to be together with our valued guests like you.We will continue to improve to best meet your expectations. We would like you to know that our guests' suggestions are evaluated down to the smallest detail by the management.We look forward to welcoming you again on your next visit and wish you a good day.With our sincerest wishes,Guest Relations Manager
by A verified traveler
Posted 4 Sep 2023
It was okay overall but I don't reccomend booking it again
Comment from Hotel Management
5 Sep 2023 by Selectum Family Resort Side , Hotel Management
Dear Guest,Thank you for taking the time to post this review and rate your recent experience, while visiting Selectum Family Resort Side.Our team works hard to make sure our guests are comfortable and receiving our best service.We will be delighted to host you again anytime in the future if your plans will bring you back to Selectum Family Resort Side.Best RegardsSelectum Family Resort Side Guest Relations Department
by A verified traveler
Posted 3 Aug 2023
Everything was so good!!!
Comment from Hotel Management
4 Aug 2023 by Selectum Family Resort Side , Hotel Management
Dear Guest ,Thank you for taking the time to post this review and rate your recent experience, while visiting Selectum Family Resort Side.Our team works hard to make sure our guests are comfortable and receiving our best service.We will be delighted to host you again anytime in the future if your plans will bring you back to Selectum Family Resort Side.Best RegardsSelectum Family Resort Side Guest Relations Department
by A verified traveler
Posted 3 Aug 2023
Comment from Hotel Management
4 Aug 2023 by Selectum Family Resort Side , Hotel Management
Thank you very much for sharing your nice thoughts about our hotel with us.Your opinions are valuable to us, and we would be happy if you share your thoughts about our services on social media review websites.Selectum Family Resort Side Guest Relations Department
by A verified traveler
Posted 7 Jun 2023 on Hotels
Comment from Hotel Management
30 Jun 2023 by SELECTUM FAMILY RESORT SİDE, Hotel Management
Değerli Misafirimiz,Öncelikle Selectum Family Side Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.Güler yüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Selectum Family Side’nin keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz.Saygılarımızla,Selectum Family Side Misafir İlişkileri Departmanı
by A verified traveler
Posted 7 Nov 2022
well the property was excellenet no doubt, but the air condition in the room was a bit of a disappointment, I told their staff in the guest relations thrice but all effort in waste, he did not even do anything, but their guest manager was very nice and freindly, we were vegetarian and not much option was available, but their guest manager introduced us to their head chef and he personally made us some really nice vegetarian food, that was much appreciated. Their ala carte restaurant is not much of any good, must improve for a 5 star property.
Comment from Hotel Management
7 Nov 2022 by Selectum Family Resort Side Guest Relations Depart, Hotel Management
Dear Guest,Thank you for sparing your precious time to us for sharing your feedback on your stay at Selectum Family Resort Side.We deeply regret that your stay with us was not up to your expectations.As Selectum Family Resort Side, we always evaluate the service offered by us, and at this point, we value your review.We truly appreciate your feedback and look forward to welcoming you back in the near future.Best Regards,
by A verified traveler
Posted 9 Aug 2022 on Hotels
Comment from Hotel Management
11 Aug 2022 by Selectum Family Resort Side Guest Relations Depart, Hotel Management
Dear Guest,
We would like to express our sincere gratitude for choosing us Selectum Family Resort Side.
We appreciate your detailed review and we are very glad to hear that our colleagues met your expectations and you enjoyed your stay in our hotel.
We will truly be looking forward to welcoming you back in the nearest future.
Best Regards,
Selectum Family Resort Side Guest Relations Department
by A verified traveler
Posted 2 Aug 2022
Pro party was nice but the respond of service was not good
Comment from Hotel Management
2 Aug 2022 by Selectum Family Resort Side Guest Relations Depart, Hotel Management
Dear Guest Mohamed,
We would like to express our sincere gratitude for choosing us Selectum Family Resort Side.
We appreciate your detailed review and we are very glad to hear that our colleagues met your expectations and you enjoyed your stay in our hotel.
We will truly be looking forward to welcoming you back in the nearest future.
Best Regards,
Selectum Family Resort Side Guest Relations Department
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Ceyla Mutalibova, Hotel Management
Sayın misafirimiz,Öncelikle nazik değerlendirmeniz için teşekkür ederiz. Sizleri memnun edebildiysek, bu bizim için büyük bir mutluluk kaynağıdır. Misafir memnuniyeti odaklı hizmet anlayışımızla sizlere unutulmaz bir konaklama deneyimi yaşatmaya çalıştık.Sizin gibi kıymetli misafirlerimizle bir arada olmak bizim için ayrıcalık.Sizlerin beklentilerini en iyi şekilde karşılamak amacıyla sürekli olarak kendimizi geliştirmeye devam edeceğiz. Misafirlerimizin önerileri yönetim tarafından en küçük ayrıntıya kadar değerlendiğini bilmenizi isteriz. Bir sonraki ziyaretinizde sizleri tekrar ağırlamaktan mutluluk duyacağımızı belirtir, güzel günler dileriz.Saygılarımızla,Misafir İlişkileri MüdürüCeyla Mutalibova
by A verified traveler
Posted 19 Oct 2023
Comment from Hotel Management
2 Nov 2023 by SELECTUM FAMILY RESORT SİDE, Hotel Management
Değerli Misafirimiz Öncelikle Selectum Family Side Otelimizi tercih ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz.Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda, sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz.Güler yüzlü ekibimizle, tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Selectum Family Side ’ nin keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız.Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, esenlikler dileriz.Saygılarımızla,Selectum Family Side Misafir İlişkileri Departmanı
