Ratings based on 706 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2023 on Hotels
The hotel is good, but, could be a restaurant service.
Comment from Hotel Management
27 Dec 2023 by Fátima Andrade - General Manager, Hotel Management
Dear Mr. FabioThanks for your feedback.Regrets,
by A verified traveler
Posted 14 Sep 2023
Comment from Hotel Management
28 Oct 2023 by Fatima Andrade, Hotel Management
Prezado Sr. David,Agradecemos sua avaliação,Atenciosamente
by A verified traveler from Portland
Posted 12 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Fátima Andrade, Hotel Management
Prezada Sra. ElizabethAgradecemos sua avaliação.Atenciosamente,Fátima AndradeGerente Geral
by A verified traveler from Portland
Posted 5 Sep 2023
An Ibis Budget hotel tends to offer a relatively small & spartan room, and this was no exception. (Things like no tissues; two thin & scratchy towels; some dirt on the floorboards and dust in the corners.) However, I had no real complaints! I especially appreciated their awesome, large buffet breakfast with hot foods & rotating pastry selections, and the counter selling water & sundries at all hours. Staff was quite friendly, and spoke enough English that nothing was a problem with my limited Portuguese!
Comment from Hotel Management
27 Sep 2023 by Fátima Andrade - Gerente Geral, Hotel Management
Dear ElizabethWe very much appreciate your comments regarding your stay at the ibis budget Manaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fatima AndradeGeneral Manager
by A verified traveler
Posted 1 Sep 2023 on Hotels
Comment from Hotel Management
27 Sep 2023 by Fátima Andrade, Hotel Management
Prezada Sr Edward,Agradecemos sua avaliação.Atenciosamente,Fátima AndradeGerente Geral
by A verified traveler
Posted 24 May 2023
Comment from Hotel Management
23 Jun 2023 by Fátima Andrade Gerente Geral , Hotel Management
Prezado YgorAgradecemos a sua avaliação.Atenciosamente
by A verified traveler
Posted 18 May 2023
Generally, Ibis' rooms around the world are not plenty of space, but everything was clean and nice. Help and care of staff, remarkable, very grateful to them. Great breakfast, high Variety of things. Will come back.
Comment from Hotel Management
28 May 2023 by Fátima Andrade General manager, Hotel Management
Dear RaulWe greatly appreciate your review of the Ibis Budget Manaus.Best regardFátima Andrade General manager
by A verified traveler
Posted 11 May 2023
Comment from Hotel Management
1 Jun 2023 by Fátima Andrade Gerente Geral , Hotel Management
Prezada Gisela, Agradecemos a sua avaliação.AtenciosamenteFátima Andrade Gerente Geral
by A verified traveler
Posted 25 Jul 2022
Bom e simples
Comment from Hotel Management
26 Jul 2022 by Fátima Andrade- Gerente Geral , Hotel Management
Prezado Leonardo
Agradecemos a sua avaliação positiva, lhe aguardaremos para uma futura hospedagem.
Atenciosamente,
Fátima Andrade
Gerente Geral
by A verified traveler
Posted 18 May 2022
My 77-year-old mother had an object missing from her room and the way the management handled the situation was dismissive and inattentive.
I changed my mother's hotel because I felt insecure.
I don't recommend it and I will take legal action for what happened.
