Ratings based on 70 Verified Reviews

3.3 out of 5
73% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Jul 2023
The hotel is remodeliing and not open for busineess. What now?
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2022
1 out of 5
by A verified traveler

Charged Unexisting Cleaning fees. Place wrong ind.

Posted 1 Jun 2022 on Hotels
First of all the location of the property was wrong on the booking page it took us somewhere else 3 minutes away. we had to call for the actual address. Once at the property the code we were given for the keys didn't work so we called again and they told us to keep trying and that if we knew hot to use the key lock after 20 minutes and calling a different number someone gave us the code to the room next door that was empty that night and the code worked on this other lock. After our stay we were charged 37 dollars in cleaning fees wich aren't stated anywhere on the fees page.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2022
5 out of 5
by A verified traveler

Posted 15 May 2022
super
1 out of 5
by A verified traveler

Not so great, images are deceiving

Posted 19 Apr 2022 on Hotels
First trip to a Puerto Rico, didn’t come in with huge expectations for our first night stay knowing it was just a place for us to sleep, not looking for anything fancy. However this was just not great. We stood outside of the building for 45 minutes waiting to get ahold of the gal to get us checked in, in an area that already didn’t feel super safe. The pictures were VERY deceiving and the room was pretty run down… stains in sink, dirty rag hanging on faucet, water for soap, no bulbs in lamps, used sponges laying around, very very loud anytime someone walked through the halls, bed was very springy and uncomfortable. I hate to leave a poor review but just felt deceived by the images and couldn’t wait to get out of there in the morning.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2022
1 out of 5
by A verified traveler

Posted 26 Dec 2021 on Hotels
This place was horrible it doesn’t show the real pictures of the bedroom and the shower is dirty with hair and broken hand shower we can’t even take a shower not a hotel at all.
1 out of 5
by A verified traveler

ES UNA CASA DIVIDIDA

Posted 4 Sep 2021 on Hotels
Es una casa dividida. El matress estaba en malas condiciones. El piso del baño se inunda cuando te bañas. El aire no enfriaba bien.