Ratings based on 984 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Unfortunately I was not satisfied; the staff with attitude; The room did not have a coffee maker; the bathroom floor was broken; breakfast too early and was very poor; So I won't stay here again. They didn't have hair soap or conditioner. Quite expensive for the service.
Thank you.
by A verified traveler from Warrenton
Posted 18 Apr 2024
Basic, safe accommodations for an affordable price. Nothing objectionable at all. Not much for breakfast, but plenty of options nearby.
Comment from Hotel Management
19 Apr 2024 by Hotel Manager , Hotel Management
Dear Mark,Thank you for your stay and feedback. We're delighted to hear you found our accommodations to be basic yet safe and affordable. We're glad nothing stood out as objectionable during your stay. We understand your point about breakfast and appreciate your understanding. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you the next time you’re through our area. Sincerely, Hotel Manager
by A verified traveler
Posted 5 Apr 2024
Run down facility … old shower stall, microwave looked about 30 years old, lobby bathroom unavailable, staff woke me at midnight to check on lock between the two rooms, noisy highway
Comment from Hotel Management
8 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.Sincerely,Hotel Manager
by A verified traveler from miami
Posted 29 Mar 2024
I had booked a room for 5 people. I got a room for 4. Very inconvenient since it was 10pm to find another hotel.
Comment from Hotel Management
31 Mar 2024 by Hotel Manager., Hotel Management
Dear Guest,We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager.
by A verified traveler
Posted 27 Mar 2024
Easy Parking.
Comment from Hotel Management
29 Mar 2024 by Hotel Manager., Hotel Management
Dear Guest, We are delighted that your stay with us was a pleasant one. It is our goal to provide the best possible service, and we take pride in knowing that you were satisfied with our hospitality. Please let us know when you plan to return so that we can do our best to make your stay even more enjoyable.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
13 Apr 2024 by Hotel Manager , Hotel Management
Dear Lindsay,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Mar 2024
Staff was not pleasant. I asked for late check out and she said it would be $$20 for an additional hour, when I said never mind she said I could stay half an hour more for free.
The included breakfast is VERY limited!
I would not stay here ever again. Gym wasn’t working and I wouldn’t call that a gym.
This location shouldn’t even be in Expedia, it is horrible.
Comment from Hotel Management
22 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We're sorry to hear that our hotel wasn't up to your standards. We take feedback from our guests very seriously, and we will be sure to pass along your concerns to the appropriate team.Thank you again for taking time out of your day to write this review. We hope that you will give us another chance in the future!Sincerely,Hotel Manager
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
19 Mar 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
by A verified traveler
Posted 17 Mar 2024
Not clean. The room was smelly and there was a bug flying around the room!
Comment from Hotel Management
18 Mar 2024 by Hotel Manager., Hotel Management
Dear Guest, We apologize for your disappointment with the cleanliness of the room. The housekeeping staff has been reprimanded and will have more focus on cleanliness in the future. We hope that you will give us another chance to earn your business.Sincerely,Hotel Manager
