Ratings based on 89 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
This hotel was great, our room was like a small apartment and it even has a balcony. The whole staff was super friendly. The lounge has chicha, drinks and tables by the pool as well as inside. The pool was amazing. There are a lot if food places walking distance from the hotel, but if you want to go far there is a taxi station literally next to the hotel.
Comment from Hotel Management
29 May 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Ms. Karina,Warm Greetings from Swiss-Belsuites admiral Juffair!Thank you for your fantastic review. We are delighted to hear that you had a wonderful stay with us.We’re glad you enjoyed your spacious room with a balcony, as well as our friendly and attentive staff. It’s great to hear that you made the most of our lounge, which offers chicha, drinks, and both indoor and poolside seating. We're also happy that you found our pool amazing and appreciated the convenience of nearby food places and the taxi station.Your feedback is invaluable, and we look forward to welcoming you back for another fantastic stay.Sincerely,Guest Relation Manager
by A verified traveler
Posted 7 Apr 2024
Thank you, as always your front desk staff do an amazing job. Farah is top-notch!
Comment from Hotel Management
8 Apr 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Mr. Jason, Greetings from Swiss-Belsuites Admiral Juffair!Thank you for your kind words. We are delighted to hear that Farah and our front desk team provided you with exceptional service. We will be sure to pass along your appreciation to Farah and the rest of the team. We look forward to welcoming you back for another fantastic experience in the future.Sincerely, Guest Relation Manager
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
17 Apr 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Ms. Erika, Thank you for sharing your feedback. We regret to hear that your experience didn't meet your expectations. If there are any specific issues or concerns you'd like to address, please feel free to share them with us. Your feedback is valuable and helps us improve our services for future guests.We hope to have the opportunity to better serve you in the future.Sincerely, Guest Relation Manager
by A verified traveler
Posted 19 Mar 2024
Great Hotel, staff were excellent and very helpful, very clean.
Comment from Hotel Management
21 Mar 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Graeme, Greetings from Swiss-Belsuites Admiral Juffair!Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay at our hotel and that our staff provided excellent service. Maintaining a clean and welcoming environment is a top priority for us, so we are glad that you found our facilities to be very clean. We hope to have the pleasure of welcoming you back in the future.Sincerely, Guest Relation Manager
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Kim, Greetings from Swiss-Belsuites Admiral Juffair!Thank you for your perfect rating. We are delighted to know that we were able to meet your full satisfaction.We look forward to welcoming you back soon.Sincerely, Guest Relation Manager
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Mr. Adel, Greetings from Swiss-Belsuites Admiral Juffair!Thank you for your perfect rating. We are delighted to know that we were able to meet your full satisfaction.We look forward to welcoming you back soon.Sincerely, Guest Relation Manager
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
25 Feb 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Mr. Michael, Greetings from Swiss-Belsuites Admiral Juffair!Thank you for your perfect rating. We are delighted to know that we were able to meet your full satisfaction.We look forward to welcoming you back soon!Sincerely, Guest Relation Manager
by A verified traveler
FAISAL was our favorite employee here!
Posted 23 Jan 2024 on HotelsThe best part of our stay was Faisal that was attending the car park lot. Every day as we went in and out of the parking, he was there with a great smiling face and waving “hello” to greet us. I hope he will see this review so he knows how much we appreciated how much his smile really brightened our days! We stayed there during the Christmas period. Aside from that, all of the staff were friendly and helpful from the cleaning teams, the restaurant staff and the front desk. The rooms were very spacious and comfortable beds; and had nice features such as great storage space both in the bedrooms and the kitchen. It also had a full size washing machine. We had a beautiful sunrise view over the water. The location has several quick food spots, supermarket and pharmacy just around the corner. The Juffair Center was very close for restaurants as well. It is a great hotel for families, and also had a small but nice indoor and outdoor pool and lounge chairs on the terrace. Overall the hotel was very comfortable and provided a nice stay for our time there. The price was good for the value.
Comment from Hotel Management
25 Jan 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Valued Guest, Thank you for choosing Swiss-Belsuites Admiral Juffair for your stay during the Christmas period, and we appreciate your detailed and positive feedback. We are delighted to hear that Faisal's warm and welcoming service at the car park lot stood out and brightened your days. We will make sure to pass on your kind words to him.It's great to know that you enjoyed the spacious rooms, comfortable beds, and the various amenities provided, including the full-size washing machine. We are also pleased that you found the location convenient with quick access to food spots, a supermarket, and a pharmacy.We value your feedback and look forward to the opportunity to welcome you back for another comfortable and enjoyable stay in the future.Sincerely, Guest Relation Manager
by A verified traveler
Posted 10 Jan 2024
Nice hotel at Juffair area with plenty of restaurants within walking distance. Staff are welcomingand helpful. Only couple of issues:
Parking are always crowded and congested. also, I have asked for non smoking rooms, they gave me a room with smoking smoking odor in it.
Comment from Hotel Management
13 Jan 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Mr. Abdullah, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you found our hotel nice and our staff welcoming and helpful. However, we apologize for the inconvenience you faced regarding the parking congestion and the smoking odor in your room.Rest assured, we will address the issues raised. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Guest Relation Manager
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
30 Jan 2024 by Swiss-Belsuites Admiral Juffair , Hotel Management
Dear Almutasim, Greetings from Swiss-Belsuites Admiral Juffair!We appreciate your perfect score. Your feedback is valuable, and we look forward to providing you with another exceptional experience during your next visit. Sincerely, Guest Relation Manager
