Ratings based on 31 Verified Reviews

3.4 out of 5
80% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Dhahran

Posted 16 Apr 2024
Great hotel
2 out of 5
by A verified traveler

Posted 14 Apr 2024
Do not book here, find a better option, it will be worth paying a little bit more! Rooms are run down, holes in carpets, shoddy old wardrobes, curtains not on rails properly. I only booked this hotel as it is advertised as providing a free airport collection service. I contacted the hotel 24 hrs before arrival to arrange as they requested, and was told they no longer offer this service so I had to pay for a taxi on top of this. If it still says airport collection in the advert, don’t risk it,
Comment from Hotel Management
15 Apr 2024 by Senior management , Hotel Management
We regret that the room guest was not satisfied with our service. Our aim is to please the guest with 5 Star Service. We notified room guest that there was a payment issue with his reservation and that he needs to clear it up with the online reservation company as the reservation is not valid without payment. We appreciate that the guest took time to express is views.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2024 on Hotels
2 out of 5
by A verified traveler

No water and shower in toilet

Posted 5 Mar 2023 on Hotels
There is no water or Muslim shower available in toilet. Surprisingly, hotel is missing this basic need.
Comment from Hotel Management
9 Mar 2023 by Bidur Parajuli, Hotel Management
WE ARE SO SORRY ABOUT THIS , WE WILL TRY TO FIX THIS PROBLEM THANKS
5 out of 5
by A verified traveler

Posted 29 Jan 2023
Spacious rooms, a bit spartan but clean.
Comment from Hotel Management
9 Feb 2023 by Bidur Parajuli, Hotel Management
THANKS FOR VISIT US AGAIN
5 out of 5
by A verified traveler from Washington

Posted 3 Aug 2022
Great Staff
Comment from Hotel Management
30 Aug 2022 by Bidur Parajuli, Hotel Management
Thanks you so much sir
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2019
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jun 2019
5 out of 5
by A verified traveler

Posted 8 Jun 2019
Hotel new building are very good stuff very cooperative
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