Ratings based on 60 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024
I was disappointed with this hotel from the very beginning. On arrival, there was no valet or doorman to assist us with our luggage. Then when I got to my bedroom, the bathroom was dirty, the floor had stains and cigarette burn marks on it and the wallpaper was chipping by the window; I asked them to clean the bathroom which they did immediately, so I’m glad they were happy to assist so quickly.
After the first day, I noticed that my bathroom would fill with water throughout the day, I raised this issue with the lady in reception as she said she will have somebody look at it – nobody looked at it.
The next day I noticed the water again in the morning , I mentioned it to the gentleman at reception and he said he have a plumber come out and look at it – nobody looked at it.
When I arrived back at the hotel that evening, I complained a third time regarding the wet bathroom, in which a plumber came out straight away and told me there was a leak in the pipes, and it will continue to leak until they can fix it properly. The hotel moved me into another upgraded room, however, this was right above the hotel’s nightclub and the music went on until 02:30am, I had a horrible time!!! I do not recommend
Comment from Hotel Management
14 Mar 2024 by The Hotel Management, Hotel Management
Dear Valued Guest, I would like to express our gratitude for choosing to stay with us. We apologize for any inconvenience that we may cause during your stay.Kindly contact the front office manager at +973 1717 7333 or email us at fomgbse@swiss-belhotel.com to advise your stay detail. We will be very happy to help and discuss in order to maintain our high standards.Once again thank you for your stay and looking forward to welcoming you upon your next visit to Bahrain.Kind regards,The Hotel Management
by A verified traveler from Coral Gables
Posted 21 Feb 2024
It took me sometime to realize my coordinates. It is only on my last day that I found out while walking more than a hour that the Hotel is close to the center of the city.
I will stay again in this hotel and they change its name to a shorter name.
Finally I have to let know that their breakfast is fantastic.
Comment from Hotel Management
28 Feb 2024 by The Hotel Management, Hotel Management
Dear Valued Guest, I would like to express our gratitude for choosing to stay with us, it certainly has been a pleasure having you with us. We look forward to having this opportunity of welcoming you once again at Grand Swiss Belhotel Waterfront Bahrain and until then we remain at your disposal. Please do not hesitate to contact us directly at the hotel for anything I can assist you with. Best Regards, The Hotel Management
by A verified traveler
Posted 1 Feb 2024
Friendly staff. 👍
Poor cleanliness. 👎
Comment from Hotel Management
28 Feb 2024 by The Hotel Management, Hotel Management
Dear Valued Guest, I would like to express our gratitude for choosing to stay with us. We apologize for any inconvenience that we may cause during your stay Please note that your feedback is valuable, and we will be working on improving our products and quality. We look forward to having this opportunity of welcoming you once again at Grand Swiss Belhotel Waterfront Bahrain, and until then we remain at your disposal. The Hotel Management
by A verified traveler
Will definitely come back!
Posted 28 Jan 2024 on HotelsAmazing views. Clean. Super comfortable beds. Lovely food. Polite staff. Great location. Modern.
Comment from Hotel Management
28 Feb 2024 by The Hotel Management, Hotel Management
Dear Valued Guest, I would like to express our gratitude for choosing to stay with us, it certainly has been a pleasure having you with us. We look forward to having this opportunity of welcoming you once again at Grand Swiss Belhotel Waterfront Bahrain and until then we remain at your disposal. Please do not hesitate to contact us directly at the hotel for anything I can assist you with. Best Regards, The Hotel Management
by A verified traveler from Kuwait
Posted 16 Jan 2024
Comment from Hotel Management
28 Feb 2024 by The Hotel Management, Hotel Management
Dear Valued Guest,Greetings from Grand Swiss-Belhotel Waterfront Seef.Thank you for sharing your feedback with us.Please be informed that we could not locate your booking. In order to look in to this further, kindly contact the front office manager at +973 1717 7333 or email us at fomgbse@swiss-belhotel.com to advise your stay detail. We will be very happy to help and discuss in order to maintain our high standards.Once again thank you for your stay and looking forward to welcoming you upon your next visit to Bahrain.Kind regards,The Hotel Management
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
28 Feb 2024 by The Hotel Management, Hotel Management
Dear Valued Guest,Greetings from Grand Swiss-Belhotel Waterfront Seef.Thank you for sharing your feedback with us.Please be informed that we could not locate your booking. In order to look in to this further, kindly contact the front office manager at +973 1717 7333 or email us at fomgbse@swiss-belhotel.com to advise your stay detail. We will be very happy to help and discuss in order to maintain our high standards.Once again thank you for your stay and looking forward to welcoming you upon your next visit to Bahrain.Kind regards,Hotel Management
by A verified traveler
Posted 23 Dec 2023 on Hotels
by A verified traveler
Quick visit nice view & service
Posted 20 Nov 2023 on HotelsOverall was good. Got an upgrade which was nice suite with nice view. Bed is comfortable, pillows can be improved with more variety. I was expecting location to be near the mall but its not walking distance. Yet there are nice restaurants / cafes near by walking by nice pier.
Checkin/checkout was fast
Service was good
Comment from Hotel Management
23 Nov 2023 by Hotel Management, Hotel Management
Dear Manal,,Greetings from Grand Swiss-Belhotel Waterfront Seef.Thank you for choosing to stay at the Grand Swiss-Belhotel Waterfront, Seef, We can read that you enjoyed your stay. Rest assured we have noted you valuable comments to keep maintaining our high standards. Looking forward to welcoming you upon your next visit.Kind regards,Hotel Management
by A verified traveler
Posted 18 Nov 2023
Overall excellent stay with especially great staff from managers asking several times about my stay all the way down to house cleaning and wait staff. Only downside was very loud night club on first floor that kept me awake. I was on fourth floor but would request a higher floor next time if staying over weekend.
Comment from Hotel Management
23 Nov 2023 by Hotel Management, Hotel Management
Dear Mr. Garrett,Greetings from Grand Swiss-Belhotel Waterfront Seef.Thank you for choosing to stay at the Grand Swiss-Belhotel Waterfront, Seef, We can read that you enjoyed your stay. Rest assured we have noted you valuable comments to keep maintaining our high standards. Looking forward to welcoming you upon your next visit.Kind regards,Hotel Management
by A verified traveler
Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Hotel Management, Hotel Management
Dear Mr. Abdullah,Greetings from Grand Swiss-Belhotel Waterfront Seef.Thank you for choosing to stay at the Grand Swiss-Belhotel Waterfront, Seef, We can read that you enjoyed your stay. Rest assured we have noted you valuable comments to keep maintaining our high standards. Looking forward to welcoming you upon your next visit.Kind regards,Hotel Management
