Ratings based on 18 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2022
Wonderful and friendly staff always willing to help and accommodate.
by A verified traveler
Posted 20 Jun 2022
This hotel is located in log huts area which is far from Mall Road hence the location is very quit and surrounds with the greenery.
there were certainly few things which I didn’t like the gentlemen at thee front desk was very right and not courteous, a bad experience for any traveller to begin the trip.
Second thing, I requested for an upgrade and I was ready to pay the differences… but they keep telling a lie to me about the availability and they were stressing on the part that it is an issue at expedia end which is showing availability. Thee wardrobe was broken and tap was also badly fitted which was causing issues while using it, welcome drink was not offered even it was mentioned in the itin.
Third is, rooms were completely different to as shown in the picture in the app…
we should suspend this property to mitigate bad user experience which may occur in the future
Comment from Hotel Management
25 Jun 2022 by Virender, Hotel Management
Dear Mohammad ji,
Namaste!
At the outset, please accept my sincere apologies. It is very disheartening to learn that we could not match your expectations. But the feedback from a valued guest like you helps us in improvising our processes to meet our guest’s expectations.
I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.
I assure you that these lapses were an exception to our normal standards, and I hope you will not allow them to forever mar your impression of our resort.
For your future reservation, please write to me and I will be delighted to oversee all aspects of your stay personally.
Thanks again,
by A verified traveler from New delhi
Posted 2 Dec 2020
Everything was awesome.
But when there is snow your vehicle couldn’t go to the main road due to slippery and steep road.
I suggest if u stay there pls park ur vehicle at the down and take the auto rickshaw or cab..
Otherwise u will be stuck. I spend one extra day due to the mention condition..
by A verified traveler from New Delhi
Posted 22 Jul 2019
It is a nice property clean conditions courteous staff had a good stay
Comment from Hotel Management
14 Sep 2019 by Viren, Hotel Management
Dear Sir/mam, at the onset we would like to extend our sincere thanks for reviewing us. We always strive to provide the best hospitality to our guests and their satisfaction is our reward. Thank you again for your kind comments. We look forward to welcome you again in Manali. Yours Sincerely,
Recommended
for Everyoneby A verified traveler
Overall good choice
Posted 13 Jun 2018
Pros: Staff, food, location
Cons: More activities for kids, possibly a gym
Location: Location is awesome, lots of interesting places to move around including food joints, a clubhouse, the river, etc. Definitely one can visit again.
Apple Country Resort is the last hotel on Log Hut Road and the ambience and view is pretty good. One negative was that they upgraded us to family suite as we were four people. That meant more space, but surprisingly the family suite doesn't give a good view like the Mountain View room which is interestingly the 'lower category'. Otherwise a heaven for lovers of quality vegetarian food. They have a magic show, but that was only reasonably impressive the first day. More interesting activities could be included for families.
Comment from Hotel Management
19 Jun 2018 by Vivek Kapoor, Hotel Management
Dear Guest,
I want to thank you for the kind words you said about our Resort and services. Your thoughts are important to us, but we are especially pleased when the feedback is positive. It really means a lot to me and to every one of our staff.
I have noted your concern regarding the activities for the children and will try to improve upon it, thank you for bringing this to my notice.
Thank you again for your kind comments. We look forward to serving you again.
Warm Regards,
Vivek Kapoor
General Manager
by VINOD
Substandard hotel room and service
Posted 3 Jan 2018 on HotelsNot worth money spent in tourist town Manali,
Room were not same as it looks in picture.
Food were substandard ,not much option ,you can just fill your gut.
Room bed sheet and furniture was not clean .
Towels were substandard ,not clean you expect for price for family suite .
by Raghav from Delhi
Awesome place to stay
Posted 17 Aug 2016 on HotelsI would recommend this place to all.. The food was superb. The best veg food so far.. Above all, the staff is very cooperative and will guide u in every possible way for exploring Manali and nearby. Also, the pick and drop facility is fantastic.
by GUARDIAL from LA
THE VERY BEST HOTEL IN MANALI
Posted 29 Oct 2015 on HotelsThis is the very best hotel in Manali, the best location, away from the hustle and yet a few minutes from the Mall road.
The hotel has most probably the best service and great vegetarian food.
The staff at this hotel do not know say 'NO" to guests and it was great
Klair
Recommended
for Everyoneby A verified traveler from delhi
Posted 24 Oct 2015
Good food, good hospitality,neat rooms.I had a pleasant stay in the hotel.would definitely recommend to all.
by Venuka from Miami, Florida
Great breather!
Posted 8 Jul 2015 on HotelsAwesome resort with very nice well behaved staff. It is a vegetarian hotel so missed eggs and sausages in the breakfast.
