Ratings based on 24 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2019 on Orbitz
Great location and staff. Will definitely plan next stay and will recommend to friends. Location is amazing with a cool breeze.
by A verified traveler
Posted 30 Jun 2018 on Travelocity
The place was very nice on the outside and the people were generally very nice as well but the fact that they missed lead you on if you need to pay for the service to bring you back to the airport and that there is no real bar it’s there but it’s not there then menu has five items on it and that’s every day the same thing they at the swimming pool is not clean in the rooms even though they look OK they are not OK don’t touch anything it might fall off the wall or it might break in the bathroom and it said you get a king size bed it was not it was a queen they do not understand English at all
Comment from Hotel Management
3 Jul 2018 by Gris, Hotel Management
gracias por su comentario
by A verified traveler
The BEST BOUIQUE in MANAGUA
Posted 1 May 2018 on HotelsThe property is simply AMAZING!!!!! The staff here is impecable to say the least.Coming from a background of Hilton and Marriott grandeur. The staff will make your stay worth it.
From the airy corridors to the fresh mangos growing on the premises - you will catch the sun rise at 5am in the lookout. I want to personally thank those that helped me with my stay ad was patient enough to listen to my broken spanish.
Griselda- Hands down the best you could ask for
Kevin- Thank you for making the trip easier for me and addressing issues I had
Jason- Thanks for taking where I needed to go with no hesitation
Lucia- Thanks for making me laugh while cleaning the room and the premises (hardest workers on the grounds)
Beatrice- boss need more be said lol she was amazing in keeping it level
I have to apologize to the rest of you, but it is because I do not know your names. Food Prep was on point every morning and afternoon. So, you know who you are thank you for keeping me fed.
If you haven{t been to this GEM of a boutique hotel. This should be on every travelers list when visiting Managua
Comment from Hotel Management
7 May 2018 by Gris, Hotel Management
Agradecemos al dr Thomas Johnson por sus palabras, somos un equipo que laboramos por un mismo bien, manteniendo así la calidad que nos caracteriza, haciendo que nuestros huéspedes estén muy a gusto en las instalaciones de su casa imperial.
Recommended
for Everyoneby A verified traveler
Posted 8 Apr 2018 on Orbitz
Modern rooms and furnishings are a plus at this hotel located in the hills of Managua. The hotel staff was great, very friendly and professional.
Comment from Hotel Management
28 Apr 2018 by bea, Hotel Management
Gracias por su comentario
by A verified traveler
Posted 7 Feb 2018 on Hotels
Comment from Hotel Management
11 Apr 2018 by bea, Hotel Management
gracias por hospedarte con nosotros
Recommended
for Everyoneby A verified traveler from Nicaragua
Residential area of Managua short drive to the Mal
Posted 5 Feb 2018Good hotel for the price. .nice area .staff pleasant would go there again.pool area could be better. Room small.lighting in room
Should be improved especially in the bathroom. Mirror too high for small person.magnifying mirror would be good for make up.
Comment from Hotel Management
8 Feb 2018 by bea, Hotel Management
gracias por su comentario, y por las sugerencias lo tomaremos en cuenta
Recommended
for Everyoneby A verified traveler from new york, ny
Nice hotel and staff is great!
Posted 24 Jan 2018The shuttle was kind enough to wait two hours for me at the airport since my flight was delayed. The ride was smooth, as was check in. The staff was nice enough to do my laundry Because a bottle had spilled all over my clothes in transit. They also whipped me up a vegetarian soup and salad, all around midnight nonetheless. Everybody that works here was so friendly and went above and beyond to help me. I would recommend and definitely stay again.
Comment from Hotel Management
28 Jan 2018 by bea, Hotel Management
Muchas gracias por recomendarnos.
Saludos.
by A verified traveler
So comfortable!
Posted 23 Jan 2018 on HotelsAll the staff was lovely. The airport shuttle was waiting for us on arrival and they have a beautiful van. The hotel is actually 16 ks from the airport, not 8 k.s as stated. So it's a 30 minute drive but consider it a free tour. It was great.
The beds and linens are so comfortable. It's a quiet area so we had a great sleep. Breakfast was also nicely prepared and the coffee was good.
Comment from Hotel Management
30 Jan 2018 by bea, Hotel Management
Muchas gracias por su comentario.
Saludos.
by A verified traveler
Misleading description leads to meh evening.
Posted 8 Jan 2018This hotel has decent accommodations but lied about having a free airport shuttle. The room I reserved was also not available so I was placed in a smaller, worse room at the same price. The “restaurant” was very limited and there is no bar. There is a bar area, but no actual bar per say. Don’t stay here. Wi-Fi was good and shower was hot but that’s all I can say with gusto.
Comment from Hotel Management
6 Feb 2018 by bea, Hotel Management
gracias, por su comentario
Recommended
for Everyoneby A verified traveler from New orleans
Nice hotel far from the noise of the city..
Posted 6 Jan 2018They should lower the food prices to be more accessible for the customers..,
Comment from Hotel Management
8 Jan 2018 by mary, Hotel Management
Gracias por su comentario, lo tendremos en cuenta.
