Ratings based on 19 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2023
I like this hotel Quiet, nice location, clean but breakfast no have vegetarian food 🙏
Comment from Hotel Management
30 Nov 2023 by Mirdat , Hotel Management
Thank you for your review, we appreciate for good comment, see you again at Grand Luley Manado
by A verified traveler
Posted 17 May 2022 on Hotels
by A verified traveler
Posted 14 Jul 2021
Comment from Hotel Management
20 Aug 2021 by Mirdat, Hotel Management
Rate no competitif by system
by A verified traveler
Less than meets the eye...
Posted 29 Mar 2016 on HotelsThe property, rooms, and facilities are all very nice. However, details were missing, prices are high, and customer service left one wanting.
Foremost, prices are high. Whether for dives, wine, massage, or airport transfer, they are higher here than their competition.
Partially because they try to do everything in house, we ran into problems with trying to escape the hotel.
The dive center was hard to work with. Phone calls and emails to try to advance coordinate dives went unanswered for days. I finally walked over my first morning and was told I could only do 2 dives rather than 3, despite having what appeared to be 0 other business that day and a staff of about 12. (They relented eventually.) Many dives required minimums of 3 or 4 people who you must pay for regardless; we twice ran into this problem and saw others as well.
We had additional experiences where basic problem solving skills were lacking. Want to take an advertised trip? "You can't get there from here" seemed a common response. If the hotel can't offer it that day, then tough luck. They will not help you find someone who can--though they will seem resentful do.
There was no wifi in our rooms.
There were many other smaller, nicer resorts nearby that are probably more accommodating (for less $$). I recommend those until Grand Luley better realizes its potential.
Recommended
for Couplesby A verified traveler from USA
Great "get out of town" resort.
Posted 13 Mar 2016
Pros: Nice place out of town - peaceful and relaxing.
Cons: The addition of a gift shop/convenience store would be beneficial. Also - an activities desk in the lobby rather than in the dive center.
Location: Hotel offers a variety of activities & excursions. Also a PADI dive center - you can book boat dives or learn to dive & get certifications.
Good value for money resort with SCUBA diving facilities and other activities available. Friendly staff, good restaurant and reasonable prices, but be aware that the resort is about 30 - 40 minutes from Manado Airport. A considerable distance from town on country roads, and not much available in the immediate vicinity (i.e., no restaurants or shopping in walking distance). We booked transportation to and from the airport through the hotel, which is also very reasonably priced (IDR200,000 each direction for both of us). There's no gift shop or convenience store on site, so bring everything you need, except that they do have SCUBA and snorkeling gear for rent. The pool is large and deep enough for swimming. Overall a nice stop to dive or relax.
by A verified traveler
Posted 28 Jan 2024
by A verified traveler
Nice people + Good value for the price
Posted 14 Jan 2024 on HotelsGood value for the price.
Not everything is still in shape but for the price I didn't mind.
The people are really great, nice and helpfull.
This is why I will return there soon.
by A verified traveler
Posted 8 Jul 2023
Schöne Lage gegenüber Bunaken mit tollen Sonnenuntergängen. Toller Pool und schöne weitläufige Anlage. Kostenloser Flughafentransfer ab 5 Nächten Aufenthalt.
Allerdings ist alles sehr dreckig und in die Jahre gekommen. Das Restaurant ist zu klein für die Masse an Gästen. Das Buffet ist OK.
Am Pool ist leider mein UV Shirt verschwunden und ist auch nicht wieder aufgetaucht.
Wir hatten ein weiteres Zimmer gebucht, das wird nicht benötigten. Die Managerin an der Rezeption sagte mir zu, dass ich kostenlos stornieren kann, wenn ich das Vorgehen mit Expedia kläre. Nachdem ich dies mit dem Kundenservice von Expedia geklärt hatte, hat das Hotel trotzdem knallhart die von Expedia angefragte Erstattung abgelehnt. Danke fürs Belügen.
by A verified traveler
Dejligt hotel.
Posted 11 Feb 2023 on HotelsEn uge som del i en længere rejse. Hotellets ansatte er endog meget venlige og hjælpsomme. Hele området indbyder til afslapning, med mindre man ønsker at benytte sig af de talrige fantastiske dykker steder som hotellets dykkerafdeling tilbyder. Staben er ligeledes behjælpelig med at arrange ture til de lokale nationalparker. bygningsmassen trænger til snarlig renovering.
Comment from Hotel Management
30 Mar 2023 by Mirdat , Hotel Management
Hi FritsWarmest greetings from grand luley manado thank you for your review, and apreciate forfor sharing your experience while at Grand Luley Manado we hope to see you again
by A verified traveler from Den Haag
Posted 20 Oct 2022
Gelegen aan een mooie mangrove en een heel lange houten pier. De tuin, het complex, zwembad, etc zien er zeer goed uit.
