Ratings based on 600 Verified Reviews

3.7 out of 5
3.5 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 30 May 2024
Average inn. No complaints.
Comment from Hotel Management
31 May 2024 by MANAGER, Hotel Management
Dear Theo,Thank you for your review and for choosing our hotel.
5 out of 5
by A verified traveler

Posted 29 May 2024
Location was rather convenient....10 minutes walking to the Village. Plenty of dining options around town.
Comment from Hotel Management
29 May 2024 by MANAGER, Hotel Management
Dear Kevin , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
3 out of 5
by A verified traveler

Posted 26 May 2024
Good location
Comment from Hotel Management
27 May 2024 by MANAGER, Hotel Management
Dear VERONICA, Thank you for your review and for choosing our hotel.
4 out of 5
by A verified traveler

Posted 11 May 2024
Comment from Hotel Management
12 May 2024 by MANAGER, Hotel Management
Dear IRINA, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
5 out of 5
by A verified traveler from Hacienda Heights

Posted 6 May 2024
Nice host
Comment from Hotel Management
6 May 2024 by MANAGER, Hotel Management
Dear YANG Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
1 out of 5
by A verified traveler

Posted 30 Apr 2024
Terrible service We had to cancel because of the storm and they made all sort of excuses. Instead of trying to make a customer who returns, they refused to work with me.
Comment from Hotel Management
6 May 2024 by MANAGER, Hotel Management
Hi Peter, our hotel has some policy that we can't change for you. The manager tried to help you with different options but you don't want to go with any of options instead you threatened the employs that you will leave a bad review about the hotel if we don't give you a free cancelation. I don't know how Expedia let you to right a review without checking in to the hotel and without experience our hospitality.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Needs update
Comment from Hotel Management
6 May 2024 by MANAGER, Hotel Management
Dear WESLEY Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
5 out of 5
by A verified traveler from Napa

Posted 29 Apr 2024
Adrian was so nice .He was attending to every need. Thank you Adrian
Comment from Hotel Management
30 Apr 2024 by manager, Hotel Management
Dear Maria, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
3 out of 5
by A verified traveler

Posted 24 Apr 2024
Run down property in serious need of remodeling
Comment from Hotel Management
24 Apr 2024 by manager, Hotel Management
Dear Lance, Thank you for your review and for choosing our hotel.
4 out of 5
by A verified traveler

Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by MANAGR, Hotel Management
Dear Alex, thank you for taking the time to review your stay with us