Ratings based on 190 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
by A verified traveler
Posted 18 Jun 2023 on Wotif
Tired old room and bedding covers.
Room smelled, old chocolate wrappers under the bed, no daily service.
Noisy aircon that kept turning on by itself.
Terrible.
by A verified traveler
Posted 2 Jul 2022 on Hotels
by A verified traveler
Posted 14 Jun 2022
Everyone one friendly, properly was clean and the facilities were excellent
Comment from Hotel Management
17 Jun 2022 by Tania de Castro Gex Manager at Sol Cala d'Or Apart, Hotel Management
Dear Mike,
On behalf of the whole staff of our hotel, thank you for leaving such a nice review.
Thank you for mentioning our friendly staff. They appreciate guests not forgetting to name them.
We're glad you thought our establishment was clean. We believe clean facilities are important for our guests to be able to have the most relaxing holidays. It is always a pleasure to offer our guests top-notch facilities and services.
We would like to thank you for your stay with us and especially for dedicating a few minutes to leaving feedback for us.
Best wishes, Tania de Castro Gex Manager at Sol Cala d'Or Apartamentos.
by A verified traveler
Posted 26 May 2022
Been to these Apartments about 4 times now, absolutely perfect location, the apartments have everything you need for your hols and very clean, staff are great and very helpful
Comment from Hotel Management
9 Jun 2022 by Tania de Castro, Hotel Management
Dear Michelle,
Thank you very much for taking the time to tell us about your stay with us. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Kindly permit us to express our gratitude for your continued loyalty to our resort.
We are thrilled you noticed and enjoyed our hotel’s two strong elements: location and great service. Our maintenance team work hard to make sure our pool areas are in great condition, we are happy that you appreciated it.
Again, thank you!
Best wishes, Tania de Castro Gex Manager at Sol Cala d'Or Apartamentos.
by A verified traveler
Great Overnight Stay
Posted 2 Aug 2021 on HotelsGreat overnight stay. Check in took time but due to forms for covid. But excellent safety in place. Would stay again.
by A verified traveler from Manchester
Posted 28 Jul 2020 on Ebookers
No flexibility to re arrange, postpone or even discount to rebook for next year, very poor service given the current situation. Would not recommend booking with this hotel in the current climate.
Comment from Hotel Management
6 Aug 2020 by Esther Redondas - Guest Experience Manager, Hotel Management
Dear Lewis,
I am pleased to contact you from the Guest Experience Department at Sol Cala d'Or; I would like to thank you for the time you took to share your opinion about your experience in Sol Cala d'Or.
We are very sorry if your booking experience with us did not meet your expectations. Be sure that your comments will help us to keep improving our service and product.
We sincerely hope to have the opportunity to welcome you in order to provide the best of our service.
Best regards,
by A verified traveler from Bristol
Posted 23 Jul 2020
The hotel is very well located, just a few minutes walking to a beautiful beach. Due to the pandemic many shops around the hotel were still closed. The studio was nice, quite simple but nice. I would recommend.
Comment from Hotel Management
28 Jul 2020 by Esther Redondas. Guest Experience Manager, Hotel Management
Dear guest,
On behalf of the entire Sol Cala d'Or team we would like to thank you for this great and positive review about your recent experience with us.
We're really grateful for the time you've found to share all your impressions about your stay at Sol Cala d'Or.
Our main goal is to provide exceptional vacation times to all our guests, making them feel the mystery and fun of Mallorca and thanks to comments like this one we can see we're achieving it.
Thank you one more time for this lovely review. We look forward to welcoming you soon to have another great holiday together.
Best wishes!
Esther Redondas
by A verified traveler
Posted 15 Oct 2019 on Hotels
by A verified traveler
Posted 14 Oct 2019
Property is spotlessly clean both in rooms and all other areas, gardens and grounds constantly being taken care of. Dining area always clean and great selection of hot and cold foods, someone for everyone.
