Ratings based on 192 Verified Reviews

4.5 out of 5
84% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 May 2024
The service and facilities were really good. The room was a bit tired.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2023
5 out of 5
by A verified traveler

Posted 12 Jul 2023
excellent property in stunning peaceful surrounding...highly recommend this gem
5 out of 5
by A verified traveler

Posted 30 Jun 2023
We had a perfect 5 days stay.
5 out of 5
by A verified traveler

Posted 15 Oct 2022
People very nice, friendly
Comment from Hotel Management
8 Dec 2022 by Diego Águila, Hotel Management
We hope you had a safe journey back home from your stay at the Sheraton Mallorca Arabella Golf HotelThank you very much for taking your time giving us your feedback about your stay. We are very grateful for your honesty and appreciate the information provided. Your opinion is very important to us as it allows us to improve on a day to day basis.We are delighted to know that you enjoyed your stay at our hotel. Please be assured that we will pass on your positive comments to the departments involved. We are already looking forward to welcome you once again in the Sheraton Mallorca Arabella Golf Hotel in a not too distant future.We will of course be at your full disposal for any further assistance you may require. Please do not hesitate to contact us anytime.Yours sincerely,
3 out of 5
by A verified traveler

Posted 21 Sep 2022
The hotel and staff were amazing. For some reason the main dining restaurant was never open meaning that there was only one option during our stay. Over the first weekend this option was fine, the food and the staff were great. On the second weekend the service in this restaurant went dramatically downhill! Food came out cold, undercooked, or not at all! It was hard to understand what happened, but it very disappointing and meant we had to travel in to Palma (not too far) to get a decent meal.
5 out of 5
by A verified traveler

Posted 13 Jul 2022
great swimming pools and kids club for my grandaughter. Lacking a snack cafe where you can have a light lunch or drink. Also lack of waiting staff around the swimming pools so we had to go and find someone to get a drink or an ice-cream. They need a less formal cafe around the pools.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 24 May 2022
Surrounded by the greenery of the golf course. Peaceful and very well maintained. Excellent welcoming staff.