Ratings based on 7 Verified Reviews

3.7 out of 5
67% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Oct 2017 on Hotels
Absolutely perfect location thankyou
Comment from Hotel Management
24 Oct 2017
I'm glad that you liked it. We hope to see you again soon. Thanks for comment.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fantastic stay!

Posted 20 Aug 2017 on Ebookers
Booked at very short notice to stay for 1 night...and we loved it! Amazing big old house, huge room and pool was great. The biggest surprise was the quality of the food - it was absolutely delicious. We will definitely go back.
Comment from Hotel Management
28 Aug 2017 by Victoria, Hotel Management
Dear Valued guest, We´re more thank glad to receive your kindly feedback! of course we will glad to receive you next time :) all the Reads Balancde Staff wish you a great day! warm regards
1 out of 5
by A verified traveler from Denmark

NOT happy

Posted 26 Sep 2017
Pros: Good location
Cons: Better overview from management
New owners, breakfest was terrible, water was comming through the roof into the room, the room was dirty, no 24 hour reception, wellness did NOT work, internal problems between the staff and the owner.
Comment from Hotel Management
21 Nov 2017 by Victoria, Hotel Management
Dear Valued Guest, We are very sorry for the bad experience you have had at our hotel. Of course we appreciate your comment, it helps us to improve and to be able to fix the all the issues that we have in the past. We are working to be able in offer to all our clients the best of experiences in Reds Balance Hotel. We hope to have the opportunity to receive you again and show you all the improvements made. Thank you very much for your time and feedback. We wish you a great day,
5 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Looking for quality and real hospitality?

Posted 4 Sep 2017
Pros: atmosphere, surrounding, pool and food
Cons: They are already working on a lot of improvements.
Location: Location is in a central location. Palma is only 20 minutes driving away. Nearest beach is 30 minutes. A good place to explore the island.
Reads Balance is a beautifull hotel in a quiet environment. Recently re-opended but fully operational. It is only 15km from Palma and 25 minutes drive from the airport. We have enjoyed the room with a beatifull view on the property and the green surroundings. A large pool equiped with comfortable sunbeds and free towels.Our suite was cozy decorated with a large and comfortable bed. The breakfast is extensively and the restaurant serves high quality food and is beautifull situated near the pool. Especially when it gets dark and the lights around and in the pool illuminates the place. During our stay, they were decorating the inside restaurant in african style. But mostly, we enjoyed the hospitality of Jessica and her friendly staff. What you experience is a smiling, friendly and helpful team, showing pleasure in offering you the best available service. And don't forget the spa, indoor pool and gym.....lovely and well equiped. We will certainly go back. Ruud and Monique (NL)
Comment from Hotel Management
11 Sep 2017 by Victoria, Hotel Management
Dear Ruud and Monique! We apreciatte a lot your kindly comment! know that you have enjoyed your stay with us is our biggest prize! Of course it has been a real pleasure for us to assist you in your visit, and therefore the whole team of Balance Hotel reminds you that here you have your house in Mallorca!! we apreciatte a lot your kindness and we hope to see you again soon! warm regards!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 13 Jul 2017
Wunderschöne Anlage die sehr ruhig ein Juwel auf Mallorca darstellt. Derzeit wird an den letzten Feinheiten geschliffen ...
Comment from Hotel Management
18 Jul 2017 by La dirección , Hotel Management
Dear Customer, We regret the bad experience in our establishment and appreciate the time invested in your comment. Your opinion helps us improve the quality of our service and we hope to have the opportunity to return to host you and show you the improvements. Thank you very much for your help, Greetings
1 out of 5
by A verified traveler

keine 5 Sterne, Baustelle

Posted 2 Jul 2017
Sehr sehr enttäuschend. Das Restaurant war geschlossen, dass Hotel war fast ausgeräumt und nicht sauber. Keine Informationen vom Hotel. Baustelle vor Ort. Rührei zum Frühstück musste extra bezahlt werden. Das Personal waren teilweise Aushilfen oder Quereinsteiger, die absolut keine Ahnung hatten. Niemals 5 Sterne - eigentlich eine absolute Frechheit. Bei der Abreise wurde gesagt, dass wir ruhig die Unzufriedenheit beim nächsten Aufenthalt vorher sagen sollten, dann gibt es eventuell einen Rabatt. Für uns nicht, da wir dort nicht wieder hinfahren werden.
Comment from Hotel Management
18 Jul 2017 by la dirección, Hotel Management
Dear Customer, We regret the bad experience in our establishment and appreciate the time invested in your comment. Your opinion helps us improve the quality of our service and we hope to have the opportunity to return to host you and show you the improvements. Thank you very much for your help, Greetings
4 out of 5
Recommended
for Everyone
by A verified traveler from V

Hotel precioso, cómodo

Posted 27 Jun 2017
El hotel es muy bonito, faltan algunos detalles q rematar, el personal amabilisimo. Mejorable el desayuno
Comment from Hotel Management
18 Jul 2017 by Direccion, Hotel Management
Buenos días Ana! Muchas gracias por su amable comentario, haremos todo lo posible para poder incrementar la calidad de nuestro servicio y de las instalaciones lo antes posible. En cuanto el hotel este terminado le enviaremos una invitación! Agradecemos su valoracion! Un saludo,
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