Ratings based on 136 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2023
Staff were excellent. Dining options in the buffet all good, nice range of options. Definite family hotel, but not too loud or crazy. Pool area good, beach very near, warm and calm. Not much around the hotel, but it didn't matter. Really friendly, and thoughtfully set up hotel. Would definitely consider for a relaxing week.
by A verified traveler
Posted 25 Aug 2023
Not generally someone who provides reviews but felt needed to provide one here. As most holiday hotels are busy places they will show some wear and tear after being in use for years. I would not however be critical of the accommodation although the air conditioning seemed to be set independent of the room thermostats but despite this the rooms always felt comfortable. Everywhere was kept clean inside but perhaps jet washing around pool area could be more regular. The all inclusive food and drinks were excellent with good variation and choice available. The cakes were so much better than I had experienced before on a Spanish holiday. No bar queues to speak of.
Lots of varied activities and entertainment throughout the day. Evening entertainment great for adults and children. Entertainment staff were fabulous and enthusiastic. Other staff members friendly, happy and keen to please. Overall we really enjoyed our stay and felt money was well spent.
by A verified traveler
Posted 12 Oct 2022 on Hotels
by A verified traveler from BLUFFTON
Posted 15 May 2022 on Travelocity
We had no idea that this hotel catered to families with young children. There were babies everywhere and our room was dark with our small patio across from a cement wall. Very few rooms had a view and those were reserved for families!
by A verified traveler
Posted 27 Jul 2021 on Hotels
by A verified traveler
Posted 29 Jun 2019 on Travelocity
It is very much a young family facility which makes a relaxing vacation very difficult
Smoking is a real issue for us and mostly the German guests surprised us by smoking in front of young children
Also we were promised twin beds which were not available on arrival It cost us an extra Euros 350 to upgrade.
The flight out of Palma was canceled despite on 21st June Travelocity confirmed by email it was okay.
All in all it has cost us over Euros 700 extra because of these errors.
We expect Travelocity to reimburse us with these costs in full or in part
On a brighter note the food at the Hotel was great
by A verified traveler
Posted 18 Jun 2019
Lots of fun stuff to do for my four year old. Everything so well kept. Friendly staff and just a lovely destination to go on holiday.
by A verified traveler
Posted 25 Oct 2018 on Hotels
by A verified traveler
Posted 26 Jul 2018
by A verified traveler from philadelphia
Inconvenient
Posted 29 Jul 2017The area looks beautiful and the hotel itself however not there are many issues. Big problem the times for meals only open for a short time and interferes with vacationing. Maybe perfect for Germans but not everybody else. Meals are very good though. All inclusive wine list is very limited only one kind of wine in white, pink and red, everything else you pay for. No hotel umbrella on the beach or chairs. If you only care about the pool this hotel for you but not for beach since you have to bring everything else yourself. Very far from Palma. They only have one option for car rental 3x more expensive than any other renal places and priced per 11 hours not 24 or even 8. Staff many times doesn't know the answers to simple question just smiles and gives wrong information especially younger ones. The show for kids is at very bad times st 8:15 ruins your time for dinner, have to leave beach at 7:15 to shower and get ready for dinner show which is the best time for swimming. What saves the hotel is nice location the view of the beach and mountains and the sea. Not enough entertainment for adults at all no place for dance, or sit around. If you're late for meals almost no food to be found just a couple sandwiches at the bar. I don't think they understand the notion of all inclusive meals. There should be meals 24/7. No Americans at all, just Germans(90percent), some French and Russian and Scandinavian. The food is good and room is quiet and nice bathroom. That's all :)
