Ratings based on 183 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2022
Very nice clean hotel . Good food. Friendly staff.
Comment from Hotel Management
28 Jun 2022 by Catherine C., General Manager, Hotel Management
Dear Elena,
Thank you for such a positive review of your stay.
We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team, who will be very pleased to know that they helped to make your visit so enjoyable.
We look forward to welcoming you back.
Best wishes,
Catherine C., General Manager
by A verified traveler
Posted 22 Jun 2022
Couldn’t fault the hotel it was beautiful amazing stay! Area around is nice not a massive things to do but a lovely place
Comment from Hotel Management
23 Jun 2022 by Catherine C., General Manager, Hotel Management
Dear Danielle,
Thank you for sharing your opinion following your recent stay at Hotel Vistamar by Pierre & Vacances.
We are glad that you had a great stay and found our location ideal for your needs. We appreciate your kind mention of our team members who work hard to ensure that every guest has the best experience. We would appreciate knowing what we could have done to meet all your expectations.
We look forward to seeing you again in the future.
Kindest regards,
Catherine C., General Manager
by A verified traveler
Disappointing
Posted 4 Oct 2021 on HotelsHad to replace key card twice in three days. Not even a toothbrush glass in the room. No pool towels. Fruit on the breakfast buffet that had probably been out too long. The kiwi tasted like fish.
by A verified traveler
Posted 8 Oct 2019
The hotel was superb the resort its I felt was poor there didn't seem to be much to do outside the hotel
by A verified traveler
Posted 4 Sep 2019
Lovely position in Porto-Colom which is beautiful! Didn’t have any meals to cannot comment!
by A verified traveler
Posted 27 Aug 2019
Couple of times were ignored by staff but staff overall were nice and helpful. Would like more choice at dinner. Always running short of cups and glasses at breakfast.
by A verified traveler
Posted 24 Aug 2019
The Hotel was very clean and the staff very friendly.The pools were also clean and our room overlooked the main pool with the bar and I could see it was hosed down and swept everyday. We had breakfast each day we stayed here and it was lovely. Our room we stayed in was a double standard it was very clean and fit for what we needed in our stay but just a bit tired here and there. This would not put me off staying here again, the hotel is overall beautiful and Portocolom is so peaceful thourghly enjoyed our stay. One thing I think needs improving is the bar area. Very big bar and reallly nice outdoor area but it looked a bit like a room not used much. It reminded me of a hall you could hire out for an event. I would definatley rate this hotel 4 stars and will be going back.
by A verified traveler
Posted 16 Aug 2019
Lovely hotel, not noisy and crazy even in high season, great facilities, lovely staff, beautiful setting in Portocolom - right next to the harbour and not overly touristy area. Walking distance to beautiful beach.
by A verified traveler
Posted 7 Aug 2019
Helpful staff, clean and comfortable throughout.
Any problems were immediately dealt with.
by A verified traveler from A Coruna
Posted 31 Jul 2019
An amazing hotel, with beautiful pools, views and great food. Definitely, get half board!
