Ratings based on 279 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Very good
Comment from Hotel Management
30 May 2024 by Online Reputation Manager , Hotel Management
Dear Jennifer,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu FestivalOnline Reputation Manager
by A verified traveler
Posted 12 May 2024
Great property! With multiple dining options. As well as very insightful and helpful staff! Shout out Claudio, he was extremely helpful with all our questions.
Comment from Hotel Management
17 May 2024 by Hotel Riu Festival, Hotel Management
Dear Yogesh,We definitely have the best guests. Thank you very much for your kind feedback, also on behalf of our lovely staff. It is very pleasing to read that you enjoyed your holiday. We hope to see you again! Love you back, Yogesh,Hotel Riu FestivalOnline Reputation Manager
by A verified traveler
Posted 4 May 2024
Nice and clean environment with 3 meals included. Walkable distance to the beach and bus stop heading to Palma centre.
Comment from Hotel Management
9 May 2024 by Online Reputation Manager, Hotel Management
Dear Cheong Sik,We are very pleased to hear that we lived up to your wishes in terms of the points you have made.We hope that you will come back to enjoy your stay with us very soon.We look forward to welcoming you!Yours faithfully,Hotel Riu FestivalOnline Reputation Manager
by A verified traveler
Posted 11 Mar 2024
As an extra short notice holiday this was perfect. Reduced crowds enabled us to see the sights and visit locations that otherwise would be challenging logistically in high season. Can't pick the weather which was changeable however there was enough good weather to make the whole experience enjoyable
Comment from Hotel Management
19 Mar 2024 by Online Reputation Manager, Hotel Management
Dear Timothy Charles,We feel truly valued with their scores, since we do daily teamwork that requires a significant effort of dedication and professionalism.That is why we sincerely thank you for the time you have given us and we hope that you will visit us again soon and offer you a wonderful experience with us.Yours faithfully,Hotel Riu FestivalOnline Reputation Manager
by A verified traveler
Posted 20 Feb 2024 on Hotels
by A verified traveler
Posted 30 Jan 2024
It was a quiet and peaceful enough stay but the breakfast options could be more varied.
Comment from Hotel Management
31 Jan 2024 by Online Reputation Manager, Hotel Management
Dear Andrew,Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we perform our work in the line that characterizes us so much.You can be confident that we will record your comments and take them up with the appropriate departments.We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you our best.Yours faithfully,Hotel Riu FestivalOnline Reputation Manager
by A verified traveler
Posted 21 Jan 2024
by A verified traveler
Posted 15 Jan 2024 on Hotels
by A verified traveler from Manchester
Posted 13 Jan 2024
by A verified traveler
Posted 7 Jan 2024
Had a great experience. Buffet spread and staff services are absolutely spot on. Do recommend going in for the full board option.
Comment from Hotel Management
16 Jan 2024 by Online Reputation Manager, Hotel Management
Dear Saumya,Thank you for your comment,We are really happy to read that it felt good between us.Furthermore, we are very glad to know that, from his point of view, we do a good job and we sincerely thank him for evaluating us so positively.We hope you will come back soon, we look forward to welcoming you at any of our facilities.Yours faithfully,Hotel Riu FestivalOnline Reputation Manager
