Ratings based on 241 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2022
Staff very helpful.
Considering I'm mainly vegetarian there was a great choice for breakfast and dinner.
I didn't realise there was a sister hotel 2mins away to go for Spa facilities and you have to pay €1 for a towel or borrow for €10 from the hotel lobby where I stayed. Found this inconvenience.
The sister hotel also has entertainment which wasn't mentioned until I enquired.
The photos do not say on the website which hotel each photo is linked to.
I wanted to hire a bike but the shop associated with it and person in charge wasn't available so didn't end up hiring one.. Overall good stay
by A verified traveler
Typical resort
Posted 14 Oct 2021 on HotelsThe location was a bit on the side from everything. Nice spa and quite small beach.
Comment from Hotel Management
17 Oct 2021 by Ferrer Hotels Team, Hotel Management
Hola,
We appreciate your feedback about the recent stay in our hotel! We apologize that we were not able to fulfill your expectations regarding the location of our hotel.
We are happy to know that you enjoyed our Spa.
Hope to see you again!
Best wishes,
Ferrer hotels Team
by A verified traveler
Posted 2 Mar 2020
Stayed in this hotel at the height of the summer season and our room was tiny! The air conditioning was terrible, it would only work with the balcony door closed and when it did work make a loud noise. Our room was invested with ants everytime we came back to our room it was a game to try and kill the ants. We changed rooms and STILL had ants. The skirting boards and decor wasn’t up to date. The only convenient part was the walk to the beach was 2 mins. Breakfast/lunch and dinner was similar most days. Food wasn’t awful but could be improved.
Comment from Hotel Management
2 Mar 2020 by Ferrer Hotels Team. , Hotel Management
Dear guest,
Thanks for choosing to stay with us and for taking the time to write honest feedback about our hotel. We will take note of your comments and use them to improve our service in future. We’re sorry to hear you weren’t happy with the room size or air conditioning - air conditioning works best with all doors closed so hot air from outside doesn’t get in.
We’re pleased you liked the location of the hotel being so close to the beach and our team will happily welcome you back to stay with us if you choose to do so again.
With friendly regards,
Ferrer Hotels Team
by A verified traveler
Posted 21 Oct 2019 on Orbitz
by A verified traveler
Posted 13 Oct 2019 on Hotels
Great location at end of Can Picafort bay, but within walking distance of main resort. Worth paying extra for room with sea view. Quiet in the evenings as no 'Irish pubs' or clubs in the vicinity. Friendly staff. Food not as good as it looks.
by A verified traveler
Posted 8 Oct 2019
by A verified traveler
Posted 7 Oct 2019
The location, view of the sea, lovely friendly staff and good breakfasts, the only thing that let the hotel down was the evening meal there was little choice for a vegetarian like me , but over all had a great holiday and would return to this hotel again. Thankyou all
by A verified traveler
Posted 6 Oct 2019
by A verified traveler
Posted 3 Sep 2019
by A verified traveler
Great stay but 2 issues.
Posted 25 Aug 2019 on HotelsExcellent stay throughout. Mini friige in room not very effective. Bar staff service not near as good as all the rest.
