Ratings based on 398 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
18 May 2024 by Antia Gil, Hotel Management
Dear Cindra,Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience with us. At Hotel de Mar Gran Melia, we strive to provide the best service possible, and feedback like yours encourages us to keep improving every day.We look forward to seeing you again soon. If you need anything else or have any suggestions, please don't hesitate to reach out. Thanks again for your support and trust!Best regards,Antía GilGuest Experience Manager
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
10 May 2024 by Antia Gil, Hotel Management
Dear Michael,We are delighted to know that you enjoyed your stay with us. We would like to thank you for letting us know how was your experience.Do not hesitate to contact us with anything you may need.Kind regards,Antía Gil Guest Experience Manager
by A verified traveler
Posted 31 Mar 2024
Amazing staff throughout the facility! We were so impressed by everyone, the hotel, service. So coming back !!
Comment from Hotel Management
7 Apr 2024 by Antia Gil, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you were impressed with our staff, hotel, and service during your stay. We strive to provide exceptional experiences for all our guests, and we're delighted to know that we succeeded with you. We can't wait to welcome you back for another fantastic stay in the future!
by A verified traveler from Vancouver
Posted 20 Oct 2023
Perfect mix of luxury and beach.
Comment from Hotel Management
22 Oct 2023 by Guest Experience, Hotel Management
Dear Erika, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager
by A verified traveler
Posted 14 Oct 2023
Comment from Hotel Management
22 Oct 2023 by Guest Experience, Hotel Management
Dear Nicole, We are grateful for your recent visit to Hotel de Mar, Gran Meliá and your rate shared. As well we are so happy to realize how much you enjoyed your experience and looking forward to welcoming you back soon in here, your new home in the beautiful island of Majorca. Kindest regards, Nicole Bakunts Guest Experience Manager
by A verified traveler
Posted 3 Sep 2023
Amazing hotel! Everything is just perfect. The facilities are wonderful, everything is accessible: private beach, pool, spa access.. absolutely perfect. The staff are extremely friendly it’s insane, from room service, lobby, valet, everyone is constantly trying to help.
Comment from Hotel Management
5 Sep 2023 by Guest Experience, Hotel Management
Dear Seif, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá with all the Expedia users. We are so pleased to read that you had such an amazing experience and you enjoyed our all our facilities. Definitely we will pass your comments to all of our team, because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager
by A verified traveler
Posted 13 Jul 2023
Loved every day and every moment
Comment from Hotel Management
18 Jul 2023 by Guest Experience, Hotel Management
Dear Malek Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience every day and we exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager
by A verified traveler
Posted 10 Jul 2023
Service was excellent. Marian was exceptional helpful, professional and knowledgeable.
Room was very nice and restaurants were also very good. Could have had some adult entertainment other than a piano and violin player.
The only negative was that the only way to access the pool area was to walk down two flights of stairs. As my wife is somewhat handicapped it was a once a day trip to the pool.
Comment from Hotel Management
13 Jul 2023 by Guest Experience, Hotel Management
Dear George, Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience and you appreciated all the effort and work that our Concierge by "Les Clefs dOr" did to exceed your expectations. Definitely we will pass your comments to all of our team and we will take good note of your feedback. As well we will pass your lovely comment to Marian, they are very passionate of their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager
by A verified traveler
Beautiful Hotel!
Posted 10 Jul 2023 on HotelsIt was amazing!! From the moment we stepped in the service was incredible. The staff are all friendly and helpful. Especially those on the reception desk. They gave us great restaurant recommendations. They allowed us to have a late checkout on the Sunday which meant we could have a few extra hours by the pool and time to get ready before our flight home. Lunch by the pool was pricey but really delicious!
Rooms were large and clean and had full sized bath products in the bathroom. Stunning sea views and a big balcony too! We can't wait to come back!
Comment from Hotel Management
13 Jul 2023 by Guest Experience, Hotel Management
Dear Anonimous, , Thank you very much for taking the time to review your last stay in Hotel de Mar, Gran Meliá. We are so pleased to read that you had such an amazing experience. Definitely we will pass your comments to all of our team, especially the ones you mentioned because they are really passionate about their job and they will love to read your kind words. We really hope to welcome you soon again! Kindest regards, Nicole Bakunts Guest Experience Manager
