Ratings based on 50 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2023
The balcony was nice and the area but it was very dirty and we only had one fan for two rooms. The shower was mouldy too.
by A verified traveler
Posted 22 May 2022 on Hotels
Amazing stay
by A verified traveler
Great stay
Posted 16 May 2022 on HotelsGreat staff the wee woman across at js Hotel were more than welcoming and friendly helped me with anything I needed and the wee cleaning lady thru the week was amazing.
by A verified traveler
Posted 20 Aug 2021 on Ebookers
It was a Hostal without AC, there was no trash can, completely unclean, no cleaning service (we never have received any new towels and the room didn't got cleaned), the shower always filled up with water and floted the bathroom, street parkings was always full so we could not park around the hostal, the reception was kind of rude and uncooperativ,, further we needed to pay extra for using the safe box, there were thousands of mosquitos in our room and the room was way hotter than outside even though we openend the windows every time. In the beginning we didn't even have a fan (even though it was listed on expedia) and after several complainmemts we have received a broken fan and a big plastic bag to put our trash. (There was a heater in the room but definately you dont need that when it's 36°C....) Even the WiFi did not work (it always said "IP adress not found")
I really don't understand how they treat customers and got a few acceptabal comments....
In conclusion, if you want to book this place then do not expect any hostal/hotel standards. I suggest to pay a little more and get a better place for your stay in Mallorca!
by A verified traveler
Posted 19 Oct 2019
The staff were second to none.Very pleasant and helpful.We felt the hotel could do with a bit of upgrading but nothing serious.Would not hesitate to go there again.
by A verified traveler
Brilliant value for money / perfect locale
Posted 20 Aug 2019 on HotelsGreat value for money. Spotlessly clean. Perfectly located for time either at the Portocolom Port (and surrounding restaurants etc), or a 5min walk to the main beach at Cala Marcal (fabulous snorkeling!). The hostel is simple and functional, but spotlessly clean, I am pretty sure my double bed had a memory foam mattress. Handy little fridge I used for plenty of drinks, fruit and snacks during my stay. Small but perfectly functional bathroom with a shower (better water pressure than my flat at home!), and a balcony view over the pool, and a little of the port.
Delicious and simple breakfast daily if cold meats and cheese, melon and other fruit, cereals, breads and bacon / hard boiled eggs plus juices, coffee, etc.
Highly recommended for the price, and Paula was lovely, friendly and unendingly helpful.
Comment from Hotel Management
20 Aug 2019 by ., Hotel Management
Dear Charlotte,
Thank you very much for your kind and useful opinion for other guests who are booking Hostal San Francisco. We hope to welcome you back in the future.
Best wishes
HSF
by A verified traveler
Price is the best!
Posted 31 Jul 2019 on HotelsWe decided to stay on the east coast and hostal San Francisco was a good choice as we could explore beautiful beaches by car in a few minutes from the hostal.
The swimming pool was nice and clean with a good view of the sunset.
The room was clean, it was a nice size room with a little balcony and a living room with a microwave and a frigobar.
Although we knew the rooms don't have AC I think this is something people that go to Mallorca in the summer should value... It is very hot at night, temperatures in 24 degrees at 2 am! However, we use the fan and it was ok for us because we are used to hot weather. (we're Brazilians).
Breakfast was okay, nothing special.
Staff was great, super friendly!
I'll definitely recommend the place.
Comment from Hotel Management
1 Aug 2019 by ., Hotel Management
Thank you Natalia for your nice review.
by A verified traveler
Gutes, preisgünstiges Hostal
Posted 19 Oct 2023 on HotelsFür den Preis eine schöne, gemütliche Unterkunft. Sehr gutes Frühstück im 4*Sternehotel nebenan. Zimmer wurde 3x die Woche gereinigt :)
by A verified traveler
Posted 10 Jul 2023
Mauvaise qualité et horaire de réception de clefs 16h30 au lieux de 14h. Donc mauvais conseil
by A verified traveler
Posted 9 Jul 2023 on Hotels
