Ratings based on 91 Verified Reviews

4.3 out of 5
68% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 May 2024
Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
Comment from Hotel Management
3 May 2024 by Fernando aliaga, Hotel Management
Dear Suzanne,Thank you very much for such a beautiful comment!! Ill make suer i pass your feedback to all the departments related as they will be over the moon to hear that you enjoyed our hospitality.Kind regards,Fernando Aliaga
5 out of 5
by A verified traveler

Posted 22 Oct 2023
3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Posted 10 Jun 2023
The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2022
5 out of 5
by A verified traveler

Couple from Ireland

Posted 10 Aug 2019 on Hotels
Great stay beautiful hotel... plenty of sun beds , brilliant choices of food and drinks .. The tui staff were very entertaining all day. Very clean hotel ,rooms cleaned every day , bar was very good lots of different drinks to choose from on the all inclusive holiday..
3 out of 5
by A verified traveler

Ok stay

Posted 5 Sep 2018 on Hotels
We had a fair stay at this hotel. The all inclusive option has worked out fine however it got boring by the 4th day - the options started repeating themselves, even though there were a wide selection of main dishes, salads, grilled meats and fish and desserts. Everything started to become bland as they are not using spices because its a family oriented establishment. The facilities are family oriented as well, all inclusive drinks are mostly on the sweet side, everything is sugary. The pools were so full we didn't dare using them - the beach was only steps away. Our room was ok, we got a corner double, facing traffic. The cleaning is a hit-and-miss, sometimes our towels didn't get changed, sometimes our bed didn't get made. A bit of mañana attitude, especially when the cleaners tell you to hurry up and leave the room in 5' because they would NOT wait up... So overall mixed feelings. Not too bad, not too good, not high on the "to return" list.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire

Excellent Stay

Posted 4 Sep 2018
Very enjoyable stay. Clean spacious room, great choice of food in restaurant. Lovely, very well maintained grounds, three swimming pools. Excellent facilities, fantastic for children. Very hard working and very friendly entertainments team, first class shows. Milly and Siobhan outstanding singers. All staff very friendly and approachable at all times. Highly recommend.
5 out of 5
by A verified traveler

good variety of food, great for families

Posted 25 Aug 2018 on Hotels
Good Family Hotel
2 out of 5
by A verified traveler

room swarming with ants

Posted 14 Aug 2018 on Ebookers
lovely hotel really but unfortunately our room was swarming with ants... All over the floor walls bathroom in our shoes and everywhere. we complained 3 times to reception but nothing was done as each day we returned to the ants... there was literally thousands of them crawling up our toothbrushes etc.. the hotel otherwise was good. very clean otherwise. food was good apart from coffee is served in plastic beakers in the day time and bar staff were very ignorant and rude. entertainment for children was good.