Ratings based on 513 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
27 Apr 2024 by BQ Augusta, Hotel Management
¡Gracias por su valoración!
by A verified traveler
Posted 29 Sep 2023
Met all my expectations
by A verified traveler
Posted 26 Aug 2023
Nice modern decoration. Clean and comfortable room.
Location is near other hotels, but a little far from city attractions. Limited parking available.
No services available after certain hours. No room service at any time of the day. Reception staff was very nice and willing to help, but restaurant people were kind of rude.
by A verified traveler
Posted 21 Aug 2023 on Hotels
by A verified traveler
Posted 9 Aug 2023 on Hotels
by A verified traveler
Posted 26 Jul 2023
The room was lovely, comfortable and clean. Breakfast was disappointing, not much choice. The member of staff working in the dining room that morning seemed very put out. Wasn’t welcoming.
by A verified traveler
Posted 20 Jun 2023 on Ebookers
by A verified traveler
Posted 3 May 2023 on Hotels
Very helpful team from check-in to queries throughout our stay and at check-out.
Everyone was very friendly and courteous. Breakfast had a good range of hot and cold options with also some health.
Swimming pool area was lovely, with a variety of seating/lounger/beds. Life guard on duty kept everything ordered and tidy as folks arrived and left.
Was a lovely spontaneous and unexpected touch for a gift to be left in our room on the day of my partner's birthday during our stay.
Really enjoyed ourselves and we had a fabulous stay - thank you!!
Comment from Hotel Management
4 May 2023 by BQ Augusta, Hotel Management
Dear Mr. Simon, First of all, we would like to thank you for taking the time to leave your comment. It is very important for us to know our guests' opinions. We are delighted that you enjoyed your stay with us.We wish you a nice weekend and hope to see you soon. Best regards.Salvador P.
by A verified traveler
Posted 30 Jan 2023 on Hotels
by A verified traveler
Posted 23 Jan 2023
Elena who checked us in was friendly she greeted us in a happy professional manner she thanked us for choosing BQ. We had experienced a bad Cruise due to the Weather. We walked in tired and grumpy not knowing what service to expect. Yet her greeting said it all, she made our stay at BQ enjoyable as we were celebrating our 46th wedding anniversary. She went the extra step and provided us with a bottle of Champagne to celebrate and we thank her for that extra service. The breakfast and restaurant staff was also very friendly, the food was amazing a full hot breakfast. Would I stay here or recommend it to others "YES". I would keep the staff if I were management they make a difference its not just the hotel or amenities.
