Ratings based on 17 Verified Reviews
3.9 Room cleanliness
4.4 Service & staff
4.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2023
I loved everything. The staff was extremely helpful with a warm and inviting feel.
Comment from Hotel Management
23 Sep 2023 by Customer Care, Hotel Management
Dear Christian,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you family holiday in Mallorca.It has been a pleasure having you with us and we hope to welcome you back very soon!Best regards,Customer Care
by A verified traveler
Posted 10 Jul 2023
Property was advertised as a room with kitchenette which was not the case.
Air conditioning system extremely loud made it difficult to sleep.
Gym facility almost non existent.
TERRIBLE breakfast.
Definitely not a 4-star experience.
Comment from Hotel Management
10 Jul 2023 by Matias, Hotel Management
Good afternoon, we are really apoligize that your experience in Marina Drach was not good. About the room: the room booked was a twin room, the description of this room does not have the kitchen. The Gym pictures on the site show that is a small gym and a plus facilities.About breakfast we are really sorry about your experience and we will try to improve.Best regards
by A verified traveler
GREAT APARTMENTS, Lovely staff
Posted 10 Jul 2023 on HotelsThe overall vibe/quality of this accomodation was great. Staff super friendly and always greeting you when leaving or arriving back to hotel.
Apartments super modern, and clean and very spacious!
The only couple of small negatives would be, it is classed as a four star hotel but no onsite kitchen, tried to order some food around the pool and not able too, they also didn’t offer a solutions for transfers upon departure, even though it says they do.
Other than that, we loved our stay and would recommend to friends and family
Comment from Hotel Management
10 Jul 2023 by Pilar Ponce, Hotel Management
Dear Daisy,Thank you very much for reviewing your stay at Marina Drach and for choosing us to spend you family holiday in Mallorca.We would like to inform you that the reception facilitates the shuttle service as long as the client requests it 72 hours before the flight since we work with an external company and these are their conditions.It has been a pleasure having you with us and we hope to welcome you back very soon! Best regards,Customer Care.
by A verified traveler
Posted 11 Sep 2023
Poca disponibilità della struttura per rendere il cliente soddisfatto. Stanza rumorosa, rumori da altre stanze nelle uscite degli ospiti. In 3 giorni non abbiamo ricevuto il servizio de pulizia della stanza. Essendo bassa stagione rendere disponibile il parcheggio vicino la struttura.
Comment from Hotel Management
12 Sep 2023 by Atención al cliente, Hotel Management
Caro Alessandro,Innanzitutto vogliamo ringraziarvi per aver dedicato del tempo per scrivere questa recensione.Ci scusiamo se la tua esperienza non ha soddisfatto le tue aspettative e terremo in considerazione i tuoi commenti per apportare i miglioramenti necessari. Ci auguriamo che prenderai in considerazione l'idea di darci un'altra opportunità in futuro per offrirti un soggiorno più piacevole.Un cordiale salutoServizio Clienti
by A verified traveler
Posted 29 Aug 2023
L’hôtel est casiment neuf, très beau, bien équipé. Le personnel est bien vaillant et à l’écoute. Il est facile de réserver des activités en passant par l’hôtel ce qui simplifie les vacances.
Concernant la chambre le ménage est fait grossièrement tous les jours ce qui est agréable, mais il ne faut pas s’attendre à la perfection. La cuisine du studio suffit amplement, la salle de bain également.
Cependant les lits sont très désagréables car ils ont des roulettes ce qui fait que chaque fois qu’on l’on se retourne ils bougent et s’écarte l’un de l’autre. Autre problème, le bruit. Les meurs sont en papier ce qui fait qu’on entend tout entre les chambres et dans le couloirs.
Sinon l’hôtel est très qualitatif, surtout pour le prix pas excessif. Je recommande.
Comment from Hotel Management
29 Aug 2023 by Attention au client, Hotel Management
Cher invité,Merci d'avoir partagé votre expérience avec nous. Nous apprécions vos commentaires et souhaitons répondre à votre préoccupation concernant le lit.Nous nous excusons pour tout inconvénient causé et notre équipe de maintenance s'en occupera immédiatement. Ce serait un réel plaisir de vous accueillir à nouveau prochainement.Cordialement,Attention au client.
by A verified traveler
Posted 26 Aug 2023 on Hotels
Personnel super et hôtel magnifique
Comment from Hotel Management
31 Aug 2023 by Attention au client, Hotel Management
Cher Carvy,Merci beaucoup pour votre commentaire et de nous avoir choisis pour passer votre séjour à Marina Drach !Nous espérons vous accueillir à nouveau très bientôt.Cordialement,Attention au client.
by A verified traveler
Fint hotel :)
Posted 13 Aug 2023 on HotelsHyggeligt lille sted, hvis man kommer for at opleve byen. Rene værelser. Venligt personale. Kort afstand til centrum af byen. Poolområdet er en smule kedeligt, men vi benyttede os af den smukke strand i byen under vores ophold.
Comment from Hotel Management
14 Aug 2023 by Atención al cliente, Hotel Management
Kære gæst,Mange tak for din kommentar!Vi er glade for at vide, at du nød din ferie i vores etablissement og på vores vidunderlige ø.Vi håber at byde dig velkommen tilbage meget snart.Med venlig hilsenKunde support.
by A verified traveler
Posted 9 Aug 2023
by A verified traveler
Posted 22 Jul 2023
Séjour très agréable. Personnel très gentil, à l’écoute et réactif. Appartement fonctionnel et nettoyé tous les jours. Piscine et transats à disposition, serviettes de piscine fournies. Accès au port et à sa jolie plage en moins de 10 minutes à pied. On recommande vivement.
Comment from Hotel Management
23 Jul 2023 by Pilar Ponce, Hotel Management
Chère Nora,Merci beaucoup pour ces merveilleux commentaires!Savoir que nous avons atteint notre objectif, qui est d’offrir des expériences inoubliables à chacun de nos clients, nous remplit de fierté et de satisfaction.Nous sommes impatients de vous accueillir à nouveau très bientôt.CordialementService client.
by A verified traveler
Posted 16 Jul 2023 on Hotels
