Ratings based on 1,168 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from warner robins
Posted 15 Apr 2024
Comment from Hotel Management
24 Apr 2024 by Recepcion, Hotel Management
Dear Jules,Thank you for sharing your review with us. We are pleased to know that the hotel has been to your liking.We hope that our Aparthotel Fontanellas Playa will be your choice again in the future.Thank you for visiting and we hope to see you soon.Sincerely,Reception
by A verified traveler
Posted 12 Apr 2024
Great hotel, just steps from the beach, with such great customer service, polite and friendly staff.
highly recommend!!
Comment from Hotel Management
12 Apr 2024 by Front Desk, Hotel Management
Dear Andres,Thank you for sharing your review with us. We are pleased to know that the hotel has been to your liking.We hope that our Aparthotel Fontanellas Playa will be your choice again in the future.Thank you for visiting and we hope to see you soon.Sincerely,
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
12 Apr 2024 by Recepcion, Hotel Management
Dear Kelly,Thank you for sharing your review with us. We are pleased to know that the hotel has been to your liking.We hope that our Aparthotel Fontanellas Playa will be your choice again in the future.Thank you for visiting and we hope to see you soon.Sincerely,
by A verified traveler
Posted 21 Mar 2024
Lovely hotel, ideal and peaceful location. Walkable to bars and restaurants. Hotel food and drinks, are reasonably priced.
Comment from Hotel Management
22 Mar 2024 by Reception, Hotel Management
Dear Emma,Please share your review with us. We are pleased to know that the aparthotel has been to your liking. We are looking forward to make our Aparthotel Fontanellas Playa your choice again in the future.Thank in advance for your visit and we hope to see you soon.Yours sincerely.
by A verified traveler
Posted 5 Mar 2024
Very nice, exactly as in description
Comment from Hotel Management
7 Mar 2024 by Recepcion, Hotel Management
Dear Arturas, Thanks for your nice review.We would be glad to welcoming you again.Best Regards
by A verified traveler
Posted 26 Feb 2024
Very happy with the property and service. Only downside was our second visit to the hotel buffet. First visit food very good. Second time, almost all the hot food items (except the items grilled to order) were cold and exceedingly unappetizing- including soup, vegetable dishes, meat dishes and pasta. -barely room temperature. Probably a food safety issue as well. The heat lights ovet the food seems to be just for show as they do not keep the food warm.You need to be there in the first few minutes after the buffet opens when the food is hot (our first visit) and not an hour late when the food is allowed to cool off (our second visit). Told the hostess of the problem as we left...unclear if anything will be done to rectify.
Otherwise a wonderful hotel.
Comment from Hotel Management
29 Feb 2024 by Recepcion, Hotel Management
Dear Brian,Thank you for sharing your review with us. We are pleased to know that the hotel has been to your liking.We hope that our Aparthotel Fontanellas Playa will be your choice again in the future.Thank you for visiting and we hope to see you soon.Sincerely,Reception
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by recepcion, Hotel Management
Dear Guest: Thank you for your feedback. We are glad to hear that we have met your expectations. We hope see you in the future.Yours sincerely, La Dirección
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Recepcion, Hotel Management
Dear Amir,Thank you for your feedback. We have taken note of your comments which are very helpful in order to improve our guests-experience.Yours sincerely, La Dirección.
by A verified traveler
Posted 8 Jan 2024
I'll start off by saying the staff was great in trying to accommodate for our concerns. But ultimately fell short. There was a horrendous smell coming from the kitchenette drainage. A custodian came to try to fix it. The whole kitchenette cabinets ended up falling on him. They weren't properly fastened to the wall. The moved us rooms for the night. Next day we were reassigned the same smelly room. It was never fixed. We just had to keep to the bedroom area to avoid the smell. After a few days, we deduced that this property has major drainage issues. The smell becomes potent when the buffet is open, leading us to deduce that the kitchen water is backing up in our kitchenette. Also, the walls are paper thin. We can have our neighbors having a normal volume conversation and we can hear exactly what they were saying. This place is definitely not a 4 star hotel. You've been warned.
Comment from Hotel Management
14 Feb 2024 by recepcion, Hotel Management
Dear Phillip,Thank you for your feedback. We have taken note of your comments which are very helpful in order to improve our guests-experience.Yours sincerely, La Dirección.
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
14 Feb 2024 by Recepcion, Hotel Management
Dear Guest: Thank you for your feedback. We are glad to hear that we have met your expectations. We hope see you in the future.Yours sincerely, La Dirección
